Aon Broker Katie Crowe Recognized as a 2019 Public Sector Power Broker
Katie Crowe, Account Executive, Aon
Darkblade Systems Corporation was approaching their DBA renewal, and Kerry Walters, director of contracts, finance & administration, said they were looking for a solution that would allow them to use better economies of scale and find programs with the level of servicing required.
“I’m not from the insurance industry. A lot of stuff becomes confusing very quickly. It’s an ever-changing environment,” he said.
Luckily, he had Katie Crowe on the case. “She helps get answers much more quickly and makes sure we have the right things.”
This year, Darkblade added new locations to where they deploy personnel and had to amend their policy to include these places. Two scenarios arose back-to-back where Crowe had to amend the policy last minute in order to get adequate coverage on time — and at no additional cost to Darkblade.
“I really see her as an extension of our risk management team,” said Randy Jouben, risk manager, Fairfax County. “It’s not a matter of filling a product. Katie looks at what’s needed and finds solutions.”
A third client added: “She’s available whenever we need her and is always willing to put forth new ideas in an innovative way. And I think that’s what you need. You need a broker who can be your eyes and ears and have a historical knowledge [of the company].”
This year, the client added, Crowe prevented work stoppages and was able to get this government contractor the coverages it needed, sometimes within a day.
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.