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The R&I Editorial Team can be reached at [email protected].
The City of Henderson, Nevada decided to assess its occupational and mental health services for its employees. Recognizing the need for improvement, the City embarked on a comprehensive redesign of its health and safety programs, focusing on enhancing employee care and workplace safety. Tackling the Problem To address these challenges, Henderson partnered with stakeholders from… View Article
The Kentucky Association of Counties Workers’ Compensation Fund (KACo WCF) provides workers’ compensation coverage for county governments and political subdivisions across Kentucky. KACo WCF struggled with extended lag times in reporting new claims and delays in initial contact with injured workers. This led to increased medical costs and longer workers’ compensation claim durations. To address… View Article
The City of Glendale, Arizona, faced a unique challenge in handling cancer claims for its employees, particularly among public safety and fire personnel. Unlike typical workplace injuries, cancer claims require a distinct reporting and processing approach. The city recognized that eliminating communication gaps and building trust were the primary keys to ensuring a smooth and… View Article
Capital Health Inc., a health care system operating two hospitals and multiple specialty care practices in central New Jersey, faced a significant challenge common to the health care industry: workplace violence. Given that health care workers are five times more likely to suffer workplace injuries than average, Capital Health recognized the need for a proactive… View Article
Texas Roadhouse, one of the fastest-growing restaurant brands in 2023, faced an ongoing challenge with workplace injuries among its 91,000-strong workforce of “Roadies.” Despite existing safety measures, the company recognized the need to improve its workers’ compensation program to better address injuries and their associated costs. Tackling the Problem Under the leadership of Jenifer Thompson,… View Article
Capital Health, a health care system operating two hospitals and multiple specialty care practices in central New Jersey, faced a significant challenge common to the health care industry — workplace violence. As health care workers are five times more likely to suffer workplace injuries than average, Capital Health recognized the need for a proactive approach… View Article
Sanford Health, a large health care organization, embarked on a journey to become a High Reliability Organization (HRO) in 2018, with a focus on patient and employee safety. As the organization grew, it identified challenges in its injury reporting process that were creating barriers for employees to report minor injuries or near-misses. “For us, being… View Article
Bar Bakers LLC, a contract manufacturer of baked goods in the natural and organic markets, has experienced remarkable growth over the past four years, doubling its employee base and seeing an eightfold increase in payroll. As a large co-packer for of granola and a partner to over 12 other companies, Bar Bakers operates three facilities… View Article
Meijer, a family-owned retailer operating across the Midwest, implemented a comprehensive strategy to transform its safety culture and improve outcomes for team members. In 2012, Meijer’s board of directors and executive leadership team demonstrated their commitment to safety by expanding the company’s core values to include health and safety. “It truly is part of the… View Article
Mortenson, a leading construction company, faced unique challenges in managing the health and wellbeing of workers on a long-term project. As over 30% of the workforce came from outside the local area, many employees found themselves far from their usual support systems and medical providers for extended periods. This situation led to increased emotional and… View Article
Harley-Davidson Motor Company, known for its iconic motorcycles and dedicated customer base, has engineered an equally impressive approach to employee health and safety. Under the leadership of Beth Mrozinsky, director of environmental, health, safety & security, Harley-Davidson has transformed its manufacturing locations into hubs of holistic employee care and injury prevention. These centers offer a… View Article
Greater Omaha Packing (GOP), a third-generation privately owned beef production facility in Omaha, Nebraska, employs over 1,500 team members from 38 countries speaking 18 languages. The company operates a full-process plant, handling cattle harvesting, fabrication, ground beef production and shipping. Read more. Harley-Davidson Motor Company, known for its iconic motorcycles and dedicated customer base, has… View Article
Raley’s, a Sacramento-based grocery store chain, faced challenges related to staffing and worker safety during the COVID-19 pandemic. The company experienced growth in temporary total disability (TTD) claims from 2021 to 2023, putting undue strain on operations and posing an obstacle the company’s growth. Raley’s recognized the need for an innovative solutions. Tackling the Problem… View Article
Chewy Inc., a leading e-commerce pet retailer serving over 20 million customers, faced unique challenges in protecting its workforce across 18 fulfillment centers spanning 9 million square feet. With physically demanding warehouse work and high employee turnover, Chewy set out to transform its workers’ compensation program into a proactive model focused on team member health,… View Article
Ahold Delhaize USA, one of the largest retail groups on the East Coast, has made associate care and safety a top priority. As workers’ compensation costs rise across the industry, the company has implemented dedicated safety and training programs to prevent injuries while upholding its core value of Care. Tackling the Problem To drive its… View Article
True Value Company, a leading hard lines wholesaler with a 75-year history, faced significant challenges in 2020 and 2021 as workers’ compensation claims and costs spiked during the COVID-19 pandemic, as it did for many essential businesses. True Value saw claim frequency rise in 2020 and 2021 compared to pre-pandemic levels. Recognizing the need for… View Article
SpartanNash, a leading food distributor and grocery retailer based in Byron Center, Michigan, has made significant strides in workplace safety and employee care. With 17,000 associates across its operations, SpartanNash recognized the critical importance of safety in fostering its “People First” culture. The company set out to not only protect associates from injury and illness… View Article
Ahold Delhaize USA, one of the largest retail groups on the East Coast, has made associate care and safety a top priority. As workers’ compensation costs rise across the industry, the company has implemented dedicated safety and training programs to prevent injuries while upholding its core value of “Care.” Read more. Discount Tire, a leading… View Article
For INS Insurance Inc., a captive insurer of Schneider National, managing workers’ compensation claims for an aging nationwide workforce amid pandemic-related supply chain disruptions was no easy task. The company also grappled with leveraging new truck technology, changes in federal policy and economic conditions, and shifting landscapes in workers’ compensation jurisprudence and medical costs. Read… View Article
INS Insurance Inc., a captive insurer of Schneider National, faced an uphill climb in managing workers’ compensation claims for an aging nationwide workforce amid pandemic-related supply chain disruptions. The company also grappled with leveraging new truck technology, changes in federal policy and economic conditions, and shifting landscapes in workers’ compensation jurisprudence and medical costs. INS… View Article