NWCDC Chairman's Message

NWCDC Topic ‘Wish List’ Released

If you're still weighing options for a speaker proposal for this year's NWCDC, the selection team is offering a broad range of suggestions.
By: | February 13, 2017 • 3 min read

The team that selects speakers for the National Workers’ Compensation and Disability Conference & Expo has released a “wish list” of topics they would like to hear presented during this year’s event, December 6-8, at Mandalay Bay in Las Vegas.

Workers’ compensation and non-occupational disability management professionals wanting to speak during the 26th Annual NWCDC might review the list to see whether those topics match your area of expertise. If so, consider submitting a request for proposal describing your related presentation concept.

But NWCDC’s speaker decision process is not limited to choosing only the topics on the list below. Potential speakers are encouraged to apply their own creativity and expert knowledge to submit additional presentation ideas. The selection group is dedicated to considering proposals from topics across the industry spectrum.

March 10 is the deadline for submitting RFPs

Submitting multiple RFPs is acceptable. Doing so increases your chances of being selected to present and can help distinguish your proposals when NWCDC receives multiple RFPs containing the same general topic idea. For instance, we can only select a limited number of presentations discussing pharmacy management.

So if you desire to speak on pharmacy management, for example, you might submit an RFP on that topic in addition to RFPs on other workers’ comp and non-occupational disability management subjects.

In choosing topics and speakers, the selection committee prefers presenters offering practical solutions that help workers’ comp and disability claims payers and managers resolve difficult and commonly-faced challenges. While we place an emphasis on presentations with practical solutions, there is also room for discussions that enlighten on current trends impacting workers’ comp and disability management.

NWCDC prioritizes proposals that include employers as a presenters. We have learned that our attendees prefer to hear case studies presented by employers that have adopted successful strategies rather than sales pitches offered by service providers.

We also understand, however, that not all presentations can include an employer speaker and we value the knowledge and information that other workers’ comp professionals serving the payer community bring to the conference.

Presentation proposals can focus on new, innovative strategies that reduce injuries and costs. But risk managers, workers’ comp managers, and disability managers are also welcome, for example, to share their experiences with implementing tried-and-true practices at their companies.

NWCDC’s selection committee includes Denise Algire, director, managed care & disability corporate risk at Albertsons Companies; Bill Wainscott, manager, workers’ compensation and occupational health at International Paper; Dan Reynolds, editor-in-chief at Risk & Insurance; and Roberto Ceniceros, NWCDC chair and senior editor at Risk & Insurance®.

Presentation proposal topics that NWCDC’s speaker selection committee are eager to evaluate and select from include:

  • HIPAA compliance in managing workers’ compensation claims and safety
  • OSHA regulations and strategies for post-accident drug testing
  • Leveraging an employee assistance program for workers’ comp and disability claims
  • To settle or not settle open claims involving active employees
  • Strategies for managing cumulative trauma claims occurring in multiple jurisdictions
  • Broker and insurer perspectives on managing claims and vendors
  • Strategies for cross-examining medical providers
  • ADA, EEOC and FMLA compliance topics
  • Preventing and managing contractor and temp worker claims
  • Truly engaging medical providers, not just ranking them
  • Employers describing how they implemented claims-advocacy programs
  • Employer perspectives on how analytics or predictive modeling were applied to impact outcomes
  • Injury and claims reporting using apps
  • Total worker health impacting occupational and non-occupational claims
  • Leveraging the role of TPA claims supervisors
  • Nurse and employer perspectives on case management used to facilitate optimal outcomes
  • Distracted driving safety initiatives
  • Regulators’ perspective on changes occurring in key states

New this year, NWCDC is adding a technology session track that will create opportunities for additional speakers.

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In addition to the technology-themed ideas mentioned above — such as injury reporting using apps and employer strategies for applying predictive modeling — other potential technology discussions include telematics use, telemedicine, wearables for safety and claims management, and the state of systems allowing employees to apply for benefits electronically, ask questions, and submit forms.

Questions about submitting speaker RFPs can be directed to Roberto Ceniceros, conference chair, at 208 957-8705 or at [email protected].

Roberto Ceniceros is senior editor at Risk & Insurance® and chair of the National Workers' Compensation and Disability Conference® & Expo. He can be reached at [email protected] Read more of his columns and features.

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After 20 years in the business, Navy Pier’s Director of Risk Management values her relationships in the industry more than ever.
By: | June 1, 2017 • 4 min read

R&I: What was your first job?

Working at Dominick’s Finer Foods bagging groceries. Shortly after I was hired, I was promoted to [cashier] and then to a management position. It taught me great responsibility and it helped me develop the leadership skills I still carry today.

R&I: How did you come to work in risk management?

While working for Hyatt Regency McCormick Place Hotel, one of my responsibilities was to oversee the administration of claims. This led to a business relationship with the director of risk management of the organization who actually owned the property. Ultimately, a position became available in her department and the rest is history.

R&I: What is the risk management community doing right?

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The risk management community is doing a phenomenal job in professional development and creating great opportunities for risk managers to network. The development of relationships in this industry is vitally important and by providing opportunities for risk managers to come together and speak about their experiences and challenges is what enables many of us to be able to do our jobs even more effectively.

R&I: What could the risk management community be doing a better job of?

Attracting, educating and retaining young talent. There is this preconceived notion that the insurance industry and risk management are boring and there could be nothing further from the truth.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

In my 20 years in the industry, the biggest change in risk management and the insurance industry are the various types of risk we look to insure against. Many risks that exist today were not even on our radar 20 years ago.

Gina Kirchner, director of risk management, Navy Pier Inc.

R&I: What insurance carrier do you have the highest opinion of?

FM Global. They have been our property carrier for a great number of years and in my opinion are the best in the business.

R&I: Are you optimistic about the US economy or pessimistic and why?

I am optimistic that policies will be put in place with the new administration that will be good for the economy and business.

R&I: What emerging commercial risk most concerns you?

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The commercial risks that are of most concern to me are cyber risks, business interruption, and any form of a health epidemic on a global scale. We are dealing with new exposures and new risks that we are truly not ready for.

R&I: Who is your mentor and why?

My mother has played a significant role in shaping my ideals and values. She truly instilled a very strong work ethic in me. However, there are many men and women in business who have mentored me and have had a significant impact on me and my career as well.

R&I: What have you accomplished that you are proudest of?

I am most proud of making the decision a couple of years ago to return to school and obtain my [MBA]. It took a lot of prayer, dedication and determination to accomplish this while still working a full time job, being involved in my church, studying abroad and maintaining a household.

R&I: What is your favorite book or movie?

“Heaven Is For Real” by Todd Burpo and Lynn Vincent. I loved the book and the movie.

R&I: What’s the best restaurant you’ve ever eaten at?

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A French restaurant in Paris, France named Les Noces de Jeannette Restaurant à Paris. It was the most amazing food and brings back such great memories.

R&I: What is the most unusual/interesting place you have ever visited?

Israel. My husband and I just returned a few days ago and spent time in Jerusalem, Nazareth, Jericho and Jordan. It was an absolutely amazing experience. We did everything from riding camels to taking boat rides on the Sea of Galilee to attending concerts sitting on the Temple steps. The trip was absolutely life changing.

R&I: What is the riskiest activity you ever engaged in?

Many, many years ago … I went parasailing in the Caribbean. I had a great experience and didn’t think about the risk at the time because I was young, single and free. Looking back, I don’t know that I would make the same decision today.

R&I: What about this work do you find the most fulfilling or rewarding?

I would have to say the relationships and partnerships I have developed with insurance carriers, brokers and other professionals in the industry. To have wonderful working relationships with such a vast array of talented individuals who are so knowledgeable and to have some of those relationships develop into true friendships is very rewarding.

R&I: What do your friends and family think you do?

My friends and family have a general idea that my position involves claims and insurance. However, I don’t think they fully understand the magnitude of my responsibilities and the direct impact it has on my organization, which experiences more than 9 million visitors a year.




Katie Siegel is a staff writer at Risk & Insurance®. She can be reached at [email protected]