Webinar: WC Benchmarking Study – What 10 Years of Data Reveals About High-Performing Claims Organizations

Presenters

In insurance, data rules. Having the right data to make informed business decisions, measure results and fine-tune risk mitigation is a core pillar of the profession. Enter the tenth edition of the annual Workers’ Compensation Benchmarking Study, the industry’s largest survey of claims professionals, which reveals the 10-year trajectory of how claims management has (or has not) progressed as well as what high-performers are doing to surpass trends.

Experts in this one-hour webinar will dissect 10 years’ worth of benchmarking study data, predict where the industry is going, and prioritize key focus areas for future organizational success.

Webinar Description

Webinar Sponsor

Ten years of data reveals that the workers’ compensation risk mitigation and claims profession, on the whole, keeps getting better and better about what it is doing.

Claims frequency is down. Claims closure rates are improving. More and more, organizations that engage in best practices are adopting an advocacy-based approach to interacting with injured workers and finding them the support they need to get back to fulfilling lives and careers. That’s the good news.

And yet, as in any practice or profession that is honest about its application, challenges remain. From increased staff turnover to struggles with remote work models to negotiating the AI frenzy and continued difficulty measuring medical provider performance, claims organizations have no shortage of obstacles to overcome.

Still, distinguishing themselves from the trendlines, high-performing claims organizations demonstrate moderate to major differentiators across 34 data variables that separate them from less successful peers in navigating the industry’s persistent challenges.

In this webinar, a seasoned risk manager, clinical expert, claims expert and managed care veteran will discuss how well the industry is advancing claims management best practices, recommend high-performance strategies for future success, and forecast where claims management is headed based on current trajectories. Your attendance and participation is strongly encouraged! Attendees will also receive a complimentary copy of the 2022 Workers’ Compensation Benchmarking Study.

Who should attend this webinar?

• Claims Executives
• Medical Management Executives
• Risk Managers
• Carrier Executives
• CFOs
• CEOs

The Recording

Download a PDF slide deck of the presentation.