White Paper

How AI Can Amplify Pharmacists’ Clinical Superpowers

How can clinical pharmacists use artificial intelligence to improve care for injured workers? Silvia Sacalis, VP of Clinical Services, weighs in.

White Paper Summary

In my many years leading a clinical team at a pharmacy benefit manager, I’ve seen firsthand how drug therapy, when misapplied, can be a stumbling block to successful injured worker recovery and resolution of workers’ compensation claims. As AI technology became a key focus in our industry, I approached it with a balance of excitement and careful deliberation. Excitement for what this could mean for supporting my team of pharmacists and the valuable work they do in promoting therapeutic safety and effectiveness. But caution that, by embracing it, we ensure we don’t compromise the very human, and very vital aspects of managing the injured worker.

Human decision-making and empathy will always take the lead in managing any patient, including injured worker patients. They must. These competencies are, after all, what put the “care” in healthcare.

When it comes to care, where exactly does AI fit in? In my opinion, it is in supporting people in areas where they already excel, helping to amplify and scale their clinical superpowers.

 

For more content like this from Healthesystems visit their RxInformer clinical journal website.

Healthesystems is a leading provider of Pharmacy Benefit Management (PBM) & Ancillary Benefits Management programs for the workers' compensation industry.

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