Diagnostics As a Defining Touchpoint in the Claims Journey

White Paper Summary

The timing of when specialized diagnostics tests (such as advanced imaging services like MRI and CT) should optimally occur following the onset of injury is an area where clinical approaches can vary. Some providers take a “wait and see” approach, while others take the position that the sooner a patient is diagnosed, the sooner treatment and a plan for recovery can begin. In reality, the timing of specialized diagnostic testing can be a complex decision that includes individual patient considerations and multiple stakeholders.

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