White Paper

Claims Management Plan Best Practices

Navigating claims can be frightening, but implementing a claims management plan can streamline the process.

White Paper Summary

Communicate the plan to those responsible for claim management within your company. Review the plan regularly with relevant personnel to keep it up to date. If there are any modifications to the plan, promptly share the details with the designated individuals. Identify the individuals responsible for reporting incidents involving injury or property damage to your insurance agent or carrier and mandate prompt claim reporting to these designated persons. Restrict access to confidential claim information to specific personnel, such as management, human resources, or the owner. Additionally, establish clear reporting procedures for incidents outside of regular business hours, including weekends and holidays.

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The General Insurance Group is the largest business segment within the Old Republic Insurance Group and specializes in the property & casualty marketplace. Each company focuses on a select segment, offering specialized insurance coverages or specializing by industries. This is our competitive advantage. While collectively we offer a full suite of risk management and insurance solutions, our expertise in unique industry segments is unsurpassed. We serve large corporations with complex risks, small and mid-sized companies, and consumers with home and auto warranty offerings.

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