Gallagher Broker Karen Graham Recognized as a 2019 Public Sector Power Broker
Karen Graham, Area Executive Vice President, Gallagher
Denver International Airport wanted to renovate its main terminals and started looking for a public private partnership. Karen Graham was tasked with developing insurance contract language that suited all parties while simultaneously creating an owner-controlled insurance program for the airport.
It took two years.
“Sometimes we had four different languages on one conference call,” said risk manager Kate Tremblay. “I remember, around the 2017 holidays, Karen dropped her plans to get everything done.”
“I’ve been in the insurance business for 42 years, and I’ve never seen another broker like Karen,” said Deborah Callahan, executive director, Washington Schools Risk Management Pool (WSRMP).
Graham worked to change WSRMP’s casualty tower to include both reinsurance and excess to more appropriately address policy limit demands. Graham and Callahan introduced a Casualty Consortium, where the pool has quarterly meetings with their reinsurers to inform on losses and talk about loss control efforts.
Cheryl Carrasco, HR assistant director, City of Avondale, Ariz., said Graham walked them through self-insurance options this year:
“She took a complicated process and helped us understand it and go to the market. We changed risk managers during that process. We changed safety staff during that process. She always started at the beginning with each new person.”
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.