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Hala Helm

about

Hala Helm is Chief Risk Officer for the Palo Alto Foundation Medical Group where she is responsible for the development and maintenance of the overall risk management program. She holds a JD, MBA, and numerous professional health care and risk management certifications. She can be reached at [email protected]

Risk Insider: Hala Helm

Listen to Your Customers

Customer satisfaction and customer complaint data should be used as a proactive risk mitigation tool.

Risk Insider: Hala Helm

Unseen Costs of Measles Outbreak

Lost productivity and remediation expenses may amount to $100,00 for each potential measles patient.

Risk Insider: Hala Helm

Sony Incident Highlights Risk Struggles

There are two distinct risk issues at play in the Sony issue: data security and freedom of speech.

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