Coventry used nurse triage to enhance a national employer’s injured worker program by decreasing lag times from the date an injury occurred to the date it was reported. Read the case study below to find out more.
White Paper Summary
When an on-the-job injury occurs, the initial response can be critical in aiding an employee in making the right decisions about what type of care they need. Whether it be self-care or medical treatment, having a nurse who is armed with clinical knowledge specific to workplace injuries to assist with triage can make all the difference.

Coventry offers workers’ compensation, auto, and disability care-management and cost-containment solutions for employers, insurance carriers, and third-party administrators. With roots in both clinical and network services, Coventry leverages more than 40 years of industry experience, knowledge, and data analytics. Our mission is returning people to work, to play, and to life, and our care-management and cost-containment solutions do just that. Our networks, clinical solutions, specialty programs, and business tools will help you focus on total outcomes.
Coventry recently became a part of Mitchell | Genex, creating the broadest continuum of technology and products serving the auto, workers’ compensation, and disability markets.