Matching Predictive Analytics with Human Intelligence
White Paper Summary
Predictive analytic tools allow insurance companies to utilize historical claims data to proactively mitigate exposures and claim outcomes. Additionally, predictive analytic models afford the opportunity to identify potential claim exposure on traditionally no-touch claims, ensuring they are reviewed and the appropriate action is taken early in the claim management process.
Key Activities to Optimize Predictive Analytics Implementation:
- Develop strong partnership and joint effort with claims and IT
- Include Claims Field Operations early in the model development process. Their key responsibilities are as follows:
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