Here’s What a Client-Centric Carrier Really Looks Like, and What It Means for Insureds
A high-energy, collaborative culture and a streamlined structure are the key ingredients to a truly customer-focused approach.
Lots of insurers claim to put their clients at the center of everything they do. But as an insured, how can you tell who really means it, and how does a “customer-centric” approach impact the experience for the policyholder?
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