A critical incident stress debriefing program was just one way this risk manager delved into the circumstances that were draining the vitality of her colleagues.
Better data reconciliation between systems in the workers’ comp ecosphere, combined with machine learning and AI, will drive faster recovery, eliminate redundancy and lead to better outcomes for patients and payers.
In part two of this two-part series, Michelle Despres of One Call shares the critical workers’ compensation lessons she learned after breaking her leg during a business trip.
In part one of this two-part series, Michelle Despres of One Call shares how she broke her leg while on the job and what happened as she entered the workers’ comp space as an injured worker for the first time.