Claims professionals are no stranger to catastrophe and disruption. It’s imperative that the claims process continues to expand its risk strategies in spite of hurdles, starting with fostering relationships and utilizing technology.
In an effort to address the workers’ comp talent gap crisis, The Transitions launched its year-long webinar series. Experts from the workers’ comp industry plan to delve into various solutions to attract a new generation of talent.
Advanced technologies such as artificial intelligence (AI) and natural language processing (NLP), along with data analytics and system integration, support stronger claims processes that bring out the best of what claims teams can offer injured workers.
Susan Johnson, chief diversity and inclusion officer for The Hartford, explains how the industry is responding to 2020’s global calls for equality by diversifying hiring and building more inclusive corporate cultures.
AXA XL’s Rose Hall shares how she transitioned from engineering to risk management, what it takes to make it in the construction industry as a woman and why she’s glad the industry is moving from risk transfer to risk management.
In their annual risk report, Allianz reported that the risk of pandemic outbreak skyrocketed to the top of 2020’s largest risks. Other risks that are usually ranked high, including business interruption and cyber risk, became even more prominent amid COVID-19.