Michelle Kerr is associate editor of Risk & Insurance. She can be reached at [email protected]
Denise Parr, director of workers’ compensation for MGM Resorts International — which includes the Mandalay Bay Resort and Casino — has decades of experience managing workers’ comp exposures on a large scale.
Simple injuries that spiral into catastrophic claims account for a disproportionate share of overall workers’ comp dollars. Understanding how we think about pain can go a long way toward developing effective treatment strategies.