White Paper

After Surgery, Early Engagement Means a Smoother Recovery. Here’s What Makes It Work

Proactively coordinating equipment and services, even before the surgery date is scheduled, enables a faster and less stressful recovery for injured workers.
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White Paper Summary

Any workers’ compensation claim requiring surgery is complex. Coordinating care is very much like trying to put together an old jigsaw puzzle. There are many interrelated pieces, and you may discover along the way that some are missing.

Here are just some of the questions care coordinators have to consider:

  • Does the injured worker have any comorbid conditions that could complicate healing and recovery?
  • Will they need any special equipment at home like a wheelchair or lift system? What size?
  • Who will help to take care of them at home? How many caretakers do they need?
  • Will they even go home, or would a rehab facility be more appropriate?
  • How will they get to outpatient physical therapy?
  • Do they have pets at home? Will that be a problem?
  • What drug regimen is recommended?
  • What is an appropriate timeline for their return to functionality or return to work?

To learn more about One Call, please visit their website.

One Call is the nation’s leading provider of specialized solutions to the workers’ compensation industry. One Call’s solutions enable faster, more efficient and more cost-effective claims resolution with a focus on injured workers’ needs across the continuum of care.

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The R&I Editorial Team can be reached at [email protected]