White Paper

5 Myths About Telemedicine for Workers’ Compensation

These misconceptions have held employers and payers back from adopting telemedicine solutions despite proven benefits. Here’s some clarity on the subject.

White Paper Summary

Telemedicine has generated a lot of buzz within the workers’ compensation industry for several years, but many employers remain slow to implement it for their injured employees. Some of the resistance arises from internal hurdles, like a decentralized structure that impedes decision-making or a cultural fear of change.

But much of the hesitation is a consequence of confusion.

“There is a lot of misinformation circulating about where telemedicine is permitted and what it can and can’t do. Combined with the hyperbole regarding new products in the marketplace, there is a lot of noise for employers and payers to sort through. The information overload can lead to paralysis,” said John deLorimier, executive vice president and chief sales, marketing, and product officer at Concentra.

Those with expertise in telemedicine, however, understand the value it brings to employers, payers, and employees when delivered correctly, and they know how to separate falsehoods from facts.

Below are five of the most common myths and misconceptions about telemedicine in workers’ compensation, demystified.

To learn more about Concentra, please visit their website.

Concentra® is America’s leading provider of occupational medicine, delivering work-related injury care, physical therapy, and workforce health services from nearly 520 Concentra medical centers and more than 150 onsite clinics at employer locations nationwide.

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