Risk Insider: Andy Hosman

How Wearables Are Transforming Workplace Safety

By: | August 2, 2017 • 3 min read
Andy Hosman is the vice president of Operational Risk Solutions at Sphera. He has more than 17 years of experience in designing, developing, and implementing risk management solutions to help customers assess, mitigate, manage and monitor their risk more effectively. Prior to joining Sphera, Andy was a senior vice president of product management at Marsh ClearSight.

There are an eye-opening 2.5 quintillion bytes of data created every day, according to a recent IBM-Cisco Systems graphic. Utility companies alone generate five terabytes of data per day. Any way you slice it, this is a powerful amount of data.

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Beyond those staggering numbers, this is what really stands out: “Most of this data is never captured, never analyzed and never taken action on.”

It’s a lot of wasted data for sure, but it doesn’t even include the figures that, until recently, have been mostly untapped: workplace safety data from wearables.

Wearables have definitely caught on in the consumer marketplace as a great way to monitor heart rate, steps taken, flights climbed and many other health-related variables. In the workplace, however — outside of wellness-related applications — wearables are just starting to make their presence felt.

While safety-related wearables are a relatively new concept, they are already paying quantifiable dividends.

That’s about to change in a big way. With wearables, companies will be able to tap into new sources of data that will lead to innovations in workplace safety. Wearables have the potential to bring companies safety-related data that was once considered unattainable. But with this amount of data comes real challenges, such as the potential for data paralysis. Companies will need to find a way to cut through the data in sensible ways that give them the information they need to help keep their workers safe on the job and insights into problems across their safety-reporting culture.

There are already companies that offer wearables to monitor drowsiness, provide GPS-like capabilities and give workers the ability to access the information they need to do their jobs safely, and potentially even offer them a second set of eyes as another worker monitors the situation from a remote location. The technology also allows workers to record events and observations to help companies compile the data they need for true predictive safety analytics.

While safety-related wearables are a relatively new concept, they are already paying quantifiable dividends. For example, as Andrew Ronchi wrote in a recent Construction Executive blog, one U.K.-based company had its bricklayers use wearables for safety- and health-related purposes. With the technology, the workers reduced by 85 percent the time their backs were bent more than 20 degrees and their lower-back muscle activation by 84 percent, according to the post.

The challenge for companies will be getting workers to buy into using wearables in the workplace to collect the necessary data for predictive analytics. Getting buy-in will depend on the type of company and its culture. With wearables, some people will be eager to get access to the latest technology, while others will fear “Big Brother” will be watching them.

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What will get those people who are late to adopt the technology is if they see value. Over time, the safety metrics will speak for themselves. Additionally, similar to how companies have enticed employees to use wearables for wellness programs in exchange for a reduction in insurance premiums, organizations could employ a similar strategy initially for safety wearables.

Lastly, it is important to make wearables optional. Should workers not feel comfortable wearing the device, it makes sense to give those people the choice to opt out.

Ultimately, the data and benefits will speak for themselves. It’s for their safety, after all!

More from Risk & Insurance

More from Risk & Insurance

Risk Management

The Profession

Maila Aganon is the personification of the American dream. The vice president of treasury and risk for Caesars Entertainment Corp. immigrated from the Philippines and worked her way to the top.
By: | October 12, 2017 • 4 min read


R&I: What was your first job?

I actually had three first jobs at the same time at the age of 16. I worked as a cashier in a fast-food restaurant, a bank teller and a debt collector for an immigration law firm.

R&I: Who is your mentor and why?

I have a few. The first one would be the first risk manager I reported to. He taught me the technical part of the job, risk financing, captives and insurance. I am also privileged to be mentored by Lori Goltermann (CEO of U.S. Retail for Aon Risk Solutions).  From her I learned to be resilient and optimize life/work balance. Then of course I also have a circle of ladies at work who I lean in to!

R&I: How did you come to work in this industry?

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I was once a bank teller and had a client who was an insurance agent. He would come in every day to make deposits. One day, he offered me a job. He said, “How would you like to have your own desk, your own phone and your own computer?” And I said, “When do I start?” I worked for this personal lines insurance company for six years.

R&I: Did you take to it immediately?

Yes, I did sales, claims and insurance accounting. I left for a couple years and that is when AAA came calling, which was my first introduction to risk management. I didn’t know there was such a thing as commercial insurance. They called me and the pitch was “how would you like to run a captive insurance company?”

R&I: What have you accomplished that you are proudest of?

It is not so much the job but I say that I am the true product of the American Dream. I came to the U.S. when I was 16. I worked three jobs because I didn’t want to go to high school (She’d already graduated high school in the Philippines.) I spoke very little English, and due to hard work, grit and a great smile I’m now here working with all of you!

R&I: What is your favorite book or movie?

In movies, it is a toss-up between Gone with the Wind and Big Daddy.

R&I: What is your favorite drink?

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I like anything sweet. If you liquify a dessert that’s my perfect drink.

R&I: What is the most unusual/interesting place you have ever visited?

This is easy because I just got back from Barcelona on a side trip. I visited the Montserrat Monastery, which is a thousand-year old monastery. It was raining and foggy. I hiked for three hours and I didn’t see a single soul. It was a very peaceful place.

R&I: What is the riskiest activity you ever engaged in?

This is going back to working at a fast food chain when I was young. I worked in a very undesirable location in San Francisco. At 16 I used to negotiate with gang members so they wouldn’t rob me during my shift. I had to give them chicken so they wouldn’t rob me.

Maila Aganon, VP, Treasury and Risk, Caesars Entertainment Corp.

R&I: If the world has a modern hero, who is it and why? 

I can’t say me. They have to be my kids Kyle and Hailey. They can make me laugh and cry within a half-minute of each other. Kyle is 10, a perfect Mama’s boy. Hailey is seven going on 18.

R&I: What about this work do you find the most fulfilling or rewarding?

I think the most fulfilling part is how you build relationships with people and then after a while they become your friends.

R&I: What is the risk management community doing right?

Risk managers do a great job of networking. They are number one. Which is not a surprise because the pillar of our work is building a relationship with underwriters, clients and brokers.

R&I: What could the risk management community be doing a better job of? 

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I am experiencing that right now; talent.  We need to a better job in attracting and retaining talent. Nobody knows about what we do. You tell someone ‘I’m as risk manager’ and they give you a blank look. What does that mean?

We’re great marketers and we should use this skill set in attracting talent. We should engage our universities, our communities, even our yoga groups and talk to them about the exciting world of risk. It is an exciting career because there is nothing like it.

R&I: What emerging commercial risk most concerns you? 

It would have to be the increasing cyber risk and the interdependency of systems.

R&I: What does your family think you do? 

I took my seven year old daughter once to an insurance event that had live music, dancing and drinks. She thinks that whenever I go to an insurance meeting, I’m heading to a party.




Katie Siegel is an associate editor at Risk & Insurance®. She can be reached at [email protected]