Risk Management

The Profession

Skanska USA Building’s VP of Insurance and Surety knows that sharing data helps combat risk of all kinds.
By: | September 14, 2016 • 4 min read

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R&I: What was your first job?

I was a financial analyst with Household Finance Corp. after graduating from college.

R&I: How did you come to work in risk management?

I was an accountant for a long time in the construction industry. Once I became a financial manager, that role started to take on some risk management responsibilities and sort of became a dual role. Then the opportunity came up to move to Skanska and do it full time, so that’s what I did.

R&I: What is the risk management community doing right?

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We’re taking a much more holistic view of risk instead of staying in silos, so it’s not just about insurance, it’s not just about financial risk, or any one thing. It’s about looking at the business holistically.

R&I: What could the risk management community be doing a better job of?

We could be doing a way better job of sharing data around both leading and lagging indicators of what’s driving risk decisions. We all have enough data to get an individual picture of how our businesses are doing, but we’re not sharing very well within the industry.

R&I: What was the best location and year for the RIMS conference and why?

I’ve never been to RIMS. I’ve always gone to IRMI. I would say San Diego has been the best location for that conference because of the great weather, which makes for a nice place for people to relax and get together. IRMI is usually in early November, and that time of year, not every location is nice. But in San Diego it’s almost always a nice day, and that makes people want to go out and meet each other.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

As a New York contractor, the biggest change has been the exposures in New York and emphasis on our industry there. It seems that now in construction there’s everywhere else, and then there’s New York; it’s become a separate entity.

Another change has been the sharing of risk between us and the insurance industry. When I came into the industry, we were leaving most of the risk with the insurer, and now we’re taking on much more of it ourselves and sharing it with carriers.

R&I: What emerging commercial risk most concerns you?

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Labor risk is huge. The subcontractor community is stretched very thin both in terms of labor and the number of projects that are out there. I know everyone wants to talk about cyber risk, but talent shortage is a more critical risk for our business right now. Everything else will fall apart if we don’t fix that problem first.

R&I: How much business do you do direct versus going through a broker?

We do everything through a broker.

R&I: Is the contingent commission controversy overblown?

Yes. Even if a broker bundles up a bunch of policies, they still have to sell you what you need and the policy still has to do what it has to do. If bundling together a good policy over multiple clients gives them the ability to make a few extra dollars on it, I don’t have a problem with that. It just has to be transparent.  Transparency is what it comes down to.

R&I: Are you optimistic about the U.S. economy or pessimistic and why?

I’m cautiously optimistic. I think better days are ahead if we don’t overthink or overregulate ourselves.

R&I: Who is your mentor and why?

I couldn’t identify one person, but I do have a few folks that I rely on. I’m a strong believer that you need a variety of points of view.

R&I: What have you accomplished that you are proudest of?

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From a personal perspective, it’s raising four kids that so far — knock on wood — seem to be solid citizens.

R&I: What is your favorite book or movie?

I love science fiction and fantasy movies. I have not seen the new Star Trek yet, but that’s on my list.

R&I: What’s the best restaurant you’ve ever eaten at?

There are way too many in New York to choose just one.

R&I: What is the most unusual/interesting place you have ever visited?

Prague, in the Czech Republic. I was there for business and extended the trip. I’ve been to quite a few cities in Europe, and there’s usually some area that’s historic, and in Prague that area is much larger. It’s full of shops and restaurants and interesting sights.

R&I: What about this work do you find the most fulfilling or rewarding?

Helping my folks on a day-to-day basis get through whatever roadblocks they encounter. I like to use my own expertise to help them move their day along and solve whatever problem is bogging them down.

R&I: What do your friends and family think you do?

As hard as I try, it’s tough for them to understand. Saying that I buy insurance isn’t really descriptive of what I do because it happens only occasionally. My son is a civil engineer, so he understands parts of it. I’m really working hard with my three daughters to get them interested in the construction business, because there are so many things you can do.




Katie Siegel is an associate editor at Risk & Insurance®. She can be reached at [email protected]

More from Risk & Insurance

More from Risk & Insurance

Risk Management

The Profession

After 20 years in the business, Navy Pier’s Director of Risk Management values her relationships in the industry more than ever.
By: | June 1, 2017 • 4 min read

R&I: What was your first job?

Working at Dominick’s Finer Foods bagging groceries. Shortly after I was hired, I was promoted to [cashier] and then to a management position. It taught me great responsibility and it helped me develop the leadership skills I still carry today.

R&I: How did you come to work in risk management?

While working for Hyatt Regency McCormick Place Hotel, one of my responsibilities was to oversee the administration of claims. This led to a business relationship with the director of risk management of the organization who actually owned the property. Ultimately, a position became available in her department and the rest is history.

R&I: What is the risk management community doing right?

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The risk management community is doing a phenomenal job in professional development and creating great opportunities for risk managers to network. The development of relationships in this industry is vitally important and by providing opportunities for risk managers to come together and speak about their experiences and challenges is what enables many of us to be able to do our jobs even more effectively.

R&I: What could the risk management community be doing a better job of?

Attracting, educating and retaining young talent. There is this preconceived notion that the insurance industry and risk management are boring and there could be nothing further from the truth.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

In my 20 years in the industry, the biggest change in risk management and the insurance industry are the various types of risk we look to insure against. Many risks that exist today were not even on our radar 20 years ago.

Gina Kirchner, director of risk management, Navy Pier Inc.

R&I: What insurance carrier do you have the highest opinion of?

FM Global. They have been our property carrier for a great number of years and in my opinion are the best in the business.

R&I: Are you optimistic about the US economy or pessimistic and why?

I am optimistic that policies will be put in place with the new administration that will be good for the economy and business.

R&I: What emerging commercial risk most concerns you?

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The commercial risks that are of most concern to me are cyber risks, business interruption, and any form of a health epidemic on a global scale. We are dealing with new exposures and new risks that we are truly not ready for.

R&I: Who is your mentor and why?

My mother has played a significant role in shaping my ideals and values. She truly instilled a very strong work ethic in me. However, there are many men and women in business who have mentored me and have had a significant impact on me and my career as well.

R&I: What have you accomplished that you are proudest of?

I am most proud of making the decision a couple of years ago to return to school and obtain my [MBA]. It took a lot of prayer, dedication and determination to accomplish this while still working a full time job, being involved in my church, studying abroad and maintaining a household.

R&I: What is your favorite book or movie?

“Heaven Is For Real” by Todd Burpo and Lynn Vincent. I loved the book and the movie.

R&I: What’s the best restaurant you’ve ever eaten at?

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A French restaurant in Paris, France named Les Noces de Jeannette Restaurant à Paris. It was the most amazing food and brings back such great memories.

R&I: What is the most unusual/interesting place you have ever visited?

Israel. My husband and I just returned a few days ago and spent time in Jerusalem, Nazareth, Jericho and Jordan. It was an absolutely amazing experience. We did everything from riding camels to taking boat rides on the Sea of Galilee to attending concerts sitting on the Temple steps. The trip was absolutely life changing.

R&I: What is the riskiest activity you ever engaged in?

Many, many years ago … I went parasailing in the Caribbean. I had a great experience and didn’t think about the risk at the time because I was young, single and free. Looking back, I don’t know that I would make the same decision today.

R&I: What about this work do you find the most fulfilling or rewarding?

I would have to say the relationships and partnerships I have developed with insurance carriers, brokers and other professionals in the industry. To have wonderful working relationships with such a vast array of talented individuals who are so knowledgeable and to have some of those relationships develop into true friendships is very rewarding.

R&I: What do your friends and family think you do?

My friends and family have a general idea that my position involves claims and insurance. However, I don’t think they fully understand the magnitude of my responsibilities and the direct impact it has on my organization, which experiences more than 9 million visitors a year.




Katie Siegel is an associate editor at Risk & Insurance®. She can be reached at [email protected]