Risk Management

The Profession

GM’s Global Director of Risk and Insurance Alan Gier went from assembling cars to structuring insurance programs.
By: | May 24, 2016 • 4 min read

062016_Profession
R&I: What was your first job?

I had a paper route when I was 12 and many odd jobs in my teens. My first automotive industry job was building rear axles for G vans at a local GM assembly plant during summers in college.

R&I: How did you come to work in risk management?

It took 20 years. While negotiating contracts with our JV business partners, I interacted frequently with our corporate risk management team and became intrigued by how to quantify and mitigate our exposures. Additionally, I managed a host of operational and strategic issues which required scenario planning and analysis around the risk of taking one course of action versus another. That piqued my interest in risk management as a science and financial discipline.

R&I: What is the risk management community doing right?

Advertisement




It’s focusing on analytics that drive better decision-making around program structuring. Risk managers are also being viewed as problem solvers and business facilitators, helping to drive their company’s strategic plan and overall business objectives.

R&I: What could the risk management community be doing a better job of?

Developing the next generation of risk managers by reaching out to college students via social media or college recruitment events.

R&I: What was the best location and year for the RIMS conference and why?

San Diego in any year. Great venue for the weather and access to the convention center and local eateries. Any place where you can walk to get around is better for meeting planning. Of course, there’s always Lyft!

One nephew thought I was a chef because I am forever cooking up something new after returning from a different part of the world.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

Significant ups and downs in the insurance markets as a result of 9/11, Katrina, Rita, Wilma, and the “Great Recession.” Also underwriters becoming more focused on business and contingent business interruption exposures as they began to understand that their aggregate exposure could be much larger than expected.   Finally, the rise of the Chinese insurers as they expand their capacity, competitive pricing and influence.

R&I: Are you optimistic about the U.S. economy or pessimistic and why?

Advertisement




Optimistic. The Internet of Things, the disruptive technology that we seem to see every day presents a lot of opportunity. However, I am concerned about the relative wage stagnation and whether others who are coming up now will enjoy the opportunities that I had.

R&I: Who is your mentor and why?

Art Raschbaum, a former executive director of risk management at GM and now CEO of Maiden Re. Art taught me the importance of maintaining strong relationships with the markets and delivering value to the C-suite. Also Ron Judd, of GM and later Ally and AMTrust, who is a model of integrity and leadership.

R&I: What have you accomplished that you are proudest of?

Maintaining relationships with my family and friends despite years of travel and the demands that working at a global company involve.

R&I: What is your favorite book or movie?

I read a lot so it is difficult to identify a favorite, but a few would include “Zen and the Art of Motorcycle Maintenance” by Robert Pirsig, “Into Thin Air” by Jon Krakauer, and “Free to Choose” by Milton Friedman.

R&I: What’s the best restaurant you’ve ever eaten at?

Advertisement




Fortunately I’ve had the opportunity to eat in many great restaurants across the globe. I remember certain dishes like mushrooms in butter foam in Paris, venison saddle or lamb curry in London, abalone and sashimi in Tokyo, a great steak in New York, and of course cheese anywhere in Europe.

R&I: What is your favorite drink?

That one is easy … a very dry martini followed by a chewy Cab or silky Pinot Noir with dinner.

R&I: What is the most unusual/interesting place you have ever visited?

Tuscany, Italy. Beautiful scenery, friendly people, great food, luscious wine and fantastic winding roads that are a blast to drive.

R&I: What is the riskiest activity you ever engaged in?

Backpacking and alpine skiing throughout the U.S. and Canadian Rockies.

R&I: If the world has a modern hero, who is it and why?

The U.S. military and Homeland Security; they have kept us safe since 9/11 through tremendous sacrifice and vigilance.

R&I: What about this work do you find the most fulfilling or rewarding?

The people I meet, traveling to new places, and balancing the mix of marketing and finance that every risk manager must master.

R&I: What do your friends and family think you do?

One nephew thought I was a chef because I am forever cooking up something new after returning from a different part of the world.  Another nephew is convinced I have a “government” job because I don’t say much and I go to exotic places … others just think I buy insurance.




Katie Siegel is a staff writer at Risk & Insurance®. She can be reached at [email protected]

More from Risk & Insurance

More from Risk & Insurance

Cyber Liability

Fresh Worries for Boards of Directors

New cyber security regulations increase exposure for directors and officers at financial institutions.
By: | June 1, 2017 • 6 min read

Boards of directors could face a fresh wave of directors and officers (D&O) claims following the introduction of tough new cybersecurity rules for financial institutions by The New York State Department of Financial Services (DFS).

Advertisement




Prompted by recent high profile cyber attacks on JPMorgan Chase, Sony, Target, and others, the state regulations are the first of their kind and went into effect on March 1.

The new rules require banks, insurers and other financial institutions to establish an enterprise-wide cybersecurity program and adopt a written policy that must be reviewed by the board and approved by a senior officer annually.

The regulation also requires the more than 3,000 financial services firms operating in the state to appoint a chief information security officer to oversee the program, to report possible breaches within 72 hours, and to ensure that third-party vendors meet the new standards.

Companies will have until September 1 to comply with most of the new requirements, and beginning February 15, 2018, they will have to submit an annual certification of compliance.

The responsibility for cybersecurity will now fall squarely on the board and senior management actively overseeing the entity’s overall program. Some experts fear that the D&O insurance market is far from prepared to absorb this risk.

“The new rules could raise compliance risks for financial institutions and, in turn, premiums and loss potential for D&O insurance underwriters,” warned Fitch Ratings in a statement. “If management and directors of financial institutions that experience future cyber incidents are subsequently found to be noncompliant with the New York regulations, then they will be more exposed to litigation that would be covered under professional liability policies.”

D&O Challenge

Judy Selby, managing director in BDO Consulting’s technology advisory services practice, said that while many directors and officers rely on a CISO to deal with cybersecurity, under the new rules the buck stops with the board.

“The common refrain I hear from directors and officers is ‘we have a great IT guy or CIO,’ and while it’s important to have them in place, as the board, they are ultimately responsible for cybersecurity oversight,” she said.

William Kelly, senior vice president, underwriting, Argo Pro

William Kelly, senior vice president, underwriting at Argo Pro, said that unknown cyber threats, untested policy language and developing case laws would all make it more difficult for the D&O market to respond accurately to any such new claims.

“Insurers will need to account for the increased exposures presented by these new regulations and charge appropriately for such added exposure,” he said.

Going forward, said Larry Hamilton, partner at Mayer Brown, D&O underwriters also need to scrutinize a company’s compliance with the regulations.

“To the extent that this risk was not adequately taken into account in the first place in the underwriting of in-force D&O policies, there could be unanticipated additional exposure for the D&O insurers,” he said.

Michelle Lopilato, Hub International’s director of cyber and technology solutions, added that some carriers may offer more coverage, while others may pull back.

“How the markets react will evolve as we see how involved the department becomes in investigating and fining financial institutions for noncompliance and its result on the balance sheet and dividends,” she said.

Christopher Keegan, senior managing director at Beecher Carlson, said that by setting a benchmark, the new rules would make it easier for claimants to make a case that the company had been negligent.

“If stock prices drop, then this makes it easier for class action lawyers to make their cases in D&O situations,” he said. “As a result, D&O carriers may see an uptick in cases against their insureds and an easier path for plaintiffs to show that the company did not meet its duty of care.”

Advertisement




One area that regulators and plaintiffs might seize upon is the certification compliance requirement, according to Rob Yellen, executive vice president, D&O and fiduciary liability product leader, FINEX at Willis Towers Watson.

“A mere inaccuracy in a certification could result in criminal enforcement, in which case it would then become a boardroom issue,” he said.

A big grey area, however, said Shiraz Saeed, national practice leader for cyber risk at Starr Companies, is determining if a violation is a cyber or management liability issue in the first place.

“The complication arises when a company only has D&O coverage, but it doesn’t have a cyber policy and then they have to try and push all the claims down the D&O route, irrespective of their nature,” he said.

“Insurers, on their part, will need to account for the increased exposures presented by these new regulations and charge appropriately for such added exposure.” — William Kelly, senior vice president, underwriting, Argo Pro

Jim McCue, managing director at Aon’s financial services group, said many small and mid-size businesses may struggle to comply with the new rules in time.

“It’s going to be a steep learning curve and a lot of work in terms of preparedness and the implementation of a highly detailed cyber security program, risk assessment and response plan, all by September 2017,” he said.

The new regulation also has the potential to impact third parties including accounting, law, IT and even maintenance and repair firms who have access to a company’s information systems and personal data, said Keegan.

“That can include everyone from IT vendors to the people who maintain the building’s air conditioning,” he said.

New Models

Others have followed New York’s lead, with similar regulations being considered across federal, state and non-governmental regulators.

The National Association of Insurance Commissioners’ Cyber-security Taskforce has proposed an insurance data security model law that establishes exclusive standards for data security and investigation, and notification of a breach of data security for insurance providers.

Once enacted, each state would be free to adopt the new law, however, “our main concern is if regulators in different states start to adopt different standards from each other,” said Alex Hageli, director, personal lines policy at the Property Casualty Insurers Association of America.

“It would only serve to make compliance harder, increase the cost of burden on companies, and at the end of the day it doesn’t really help anybody.”

Advertisement




Richard Morris, partner at law firm Herrick, Feinstein LLP, said companies need to review their current cybersecurity program with their chief technology officer or IT provider.

“Companies should assess whether their current technology budget is adequate and consider what investments will be required in 2017 to keep up with regulatory and market expectations,” he said. “They should also review and assess the adequacy of insurance policies with respect to coverages, deductibles and other limitations.”

Adam Hamm, former NAIC chair and MD of Protiviti’s risk and compliance practice, added: “With New York’s new cyber regulation, this is a sea change from where we were a couple of years ago and it’s soon going to become the new norm for regulating cyber security.” &

Alex Wright is a U.K.-based business journalist, who previously was deputy business editor at The Royal Gazette in Bermuda. You can reach him at [email protected]