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2016 Teddy Awards

Passion for Protecting Lives

The 2016 Teddy Award winners hail from very different industry sectors, but share the same fierce commitment to safeguarding the lives and livelihoods of their people.
By: | November 2, 2016 • 2 min read

Each year, the judges of the Teddy Awards diligently evaluate applications based on numerous criteria for success, including performance, innovation, sustainability and teamwork.

But our panel this year was quick to point out that those criteria — while vital — don’t always tell the whole story.

The judges, all professionals in workers’ comp fields and most of them Teddy Award winners themselves, connected on a deeper level to those applications that were rife with the intangible qualities that fuel their own companies’ success: imagination, enthusiasm, energy, and most of all, passion.

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It’s passion, fueled by a family legacy in the business, that drives Harder Mechanical Contractors’ Jennifer Massey, corporate director of safety, health and claims management, to ensure that her co-workers’ lives aren’t diminished or cut short like so many in generations past. And it’s the same passion that drives her team to protect every worker as fiercely as they would their own families.

Harder Mechanical just hit 16 million man hours with zero lost-time accidents. Zero. Those results stem from the combination of a comprehensive safety program, combined with an unwavering determination to put every injured teammate back to work immediately, in every circumstance.

It’s passion and imagination that are behind the relentless and savvy marketing campaigns that Excela Health’s Laurie English, senior vice president and chief human resources officer, and her team use to keep staff actively engaged with injury prevention on a daily basis. Campaigns featuring character mascots and catchy mnemonics keep Excela’s injury prevention message at the forefront of employee’s minds at all times.

The 2017 Teddy Award winners had programs that were rife with the intangible qualities of imagination, enthusiasm, energy, and most of all, passion.

The same keen sense of visual safety communication is also evident in the company’s unique color-coded flag system to display vital safety information at a glance, and help prevent disruptions that lead to needle-sticks and other injuries.

It’s also passion — mixed with grit — that allowed Target’s Amanda Lagatta, director of insurance and claims, and her team to maintain a steady downward trend in losses and claims despite losing one-third of the company’s risk management staff.

The company credits its success to its culture of caring, putting the needs of its 341,000 team members first. Target’s advocacy-based workers’ comp assistance center gives injured workers access to skilled and compassionate representatives that offer answers and reassurance throughout their recovery.

And it’s passion for making employees part of the solution that fuels the robust “360-degree” safety and training program employed by Hampton Roads Transit.

Under the guidance of Human Resources Compliance Manager Danielle Hill and her team, employees are fully engaged in safety and workers’ comp from Day 1 on the job. And bus drivers attend eight intensive weeks of training that includes a driving simulator as well as classroom work.

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Ongoing training is focused on safety but goes far beyond it, including programs that teach employees to eat healthier, get fit and stay fit. The company is partnering with a physical therapy provider on stretching and exercise training videos designed specifically for bus drivers and maintenance personnel.

Congratulations to all of the winners of the 2016 Teddy Award, sponsored by PMA Companies. They have earned our respect and our admiration for their devotion to their most important asset: their people. &

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Read more about the 2016 Teddy Award winners:

target-150x150Bringing Focus to Broad Challenges: Target brings home a 2016 Teddy Award for serving as an advocate for its workers, pre- and post-injury, across each of its many operations.

 

hrt-150x150The Road to Success: Accountability and collaboration turned Hampton Roads Transit’s legacy workers’ compensation program into a triumph.

 

excela-150x150Improve the Well-Being of Every Life: Excela Health changed the way it treated injuries and took a proactive approach to safety, drastically reducing workers’ comp claims and costs.

 

harder-150x150The Family That’s Safe Together: An unwavering commitment to zero lost time is just one way that Harder Mechanical Contractors protects the lives and livelihoods of its workers.

 

More coverage of the 2016 Teddy Awards:

Recognizing Excellence: The judges of the 2016 Teddy Awards reflect on what they learned, and on the value of awards programs in the workers’ comp space.

Fit for Duty: 2013 Teddy Winner Miami-Dade County Public Schools is managing comorbid risk factors by getting employees excited about healthy living.

Saving Time and Money: Applying Lean Six Sigma to its workers’ comp processes earned Atlantic Health a Teddy Award Honorable Mention.

Caring for the Caregivers: Adventist Health Central Valley Network is achieving stellar results by targeting its toughest challenges.

Advocating for Injured Workers: By helping employees navigate through the workers’ comp system, Cottage Health decreased lost work days by 80 percent.

A Matter of Trust: St. Luke’s workers’ comp program is built upon relationships and a commitment to care for those who care for patients.

Keeping the Results Flowing: R&I recognizes the Metropolitan Water Reclamation District of Greater Chicago for a commonsense approach that’s netting continuous improvement.

Michelle Kerr is associate editor of Risk & Insurance. She can be reached at [email protected]

More from Risk & Insurance

More from Risk & Insurance

The Profession

Curt Gross

This director of risk management sees cyber, IP and reputation risks as evolving threats, but more formal education may make emerging risk professionals better prepared.
By: | June 1, 2018 • 4 min read

R&I: What was your first job?

My first non-professional job was working at Burger King in high school. I learned some valuable life lessons there.

R&I: How did you come to work in risk management?

After taking some accounting classes in high school, I originally thought I wanted to be an accountant. After working on a few Widgets Inc. projects in college, I figured out that wasn’t what I really wanted to do. Risk management found me. The rest is history. Looking back, I am pleased with how things worked out.

R&I: What is the risk management community doing right?

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I think we do a nice job on post graduate education. I think the ARM and CPCU designations give credibility to the profession. Plus, formal college risk management degrees are becoming more popular these days. I know The University of Akron just launched a new risk management bachelor’s program in the fall of 2017 within the business school.

R&I: What could the risk management community be doing a better job of?

I think we could do a better job with streamlining certificates of insurance or, better yet, evaluating if they are even necessary. It just seems to me that there is a significant amount of time and expense around generating certificates. There has to be a more efficient way.

R&I: What was the best location and year for the RIMS conference and why?

Selfishly, I prefer a destination with a direct flight when possible. RIMS does a nice job of selecting various locations throughout the country. It is a big job to successfully pull off a conference of that size.

Curt Gross, Director of Risk Management, Parker Hannifin Corp.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

Definitely the change in nontraditional property & casualty exposures such as intellectual property and reputational risk. Those exposures existed way back when but in different ways. As computer networks become more and more connected and news travels at a more rapid pace, it just amplifies these types of exposures. Sometimes we have to think like the perpetrator, which can be difficult to do.

R&I: What emerging commercial risk most concerns you?

I hate to sound cliché — it’s quite the buzz these days — but I would have to say cyber. It’s such a complex risk involving nontraditional players and motives. Definitely a challenging exposure to get your arms around. Unfortunately, I don’t think we’ll really know the true exposure until there is more claim development.

R&I: What insurance carrier do you have the highest opinion of?

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Our captive insurance company. I’ve been fortunate to work for several companies with a captive, each one with a different operating objective. I view a captive as an essential tool for a successful risk management program.

R&I: Who is your mentor and why?

I can’t point to just one. I have and continue to be lucky to work for really good managers throughout my career. Each one has taken the time and interest to develop me as a professional. I certainly haven’t arrived yet and welcome feedback to continue to try to be the best I can be every day.

R&I: What have you accomplished that you are proudest of?

I would like to think I have and continue to bring meaningful value to my company. However, I would have to say my family is my proudest accomplishment.

R&I: What is your favorite book or movie?

Favorite movie is definitely “Good Will Hunting.”

R&I: What’s the best restaurant you’ve ever eaten at?

Tough question to narrow down. If my wife ran a restaurant, it would be hers. We try to have dinner as a family as much as possible. If I had to pick one restaurant though, I would say Fire Food & Drink in Cleveland, Ohio. Chef Katz is a culinary genius.

R&I: What is the most unusual/interesting place you have ever visited?

The Grand Canyon. It is just so vast. A close second is Stonehenge.

R&I: What is the riskiest activity you ever engaged in?

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A few, actually. Up until a few years ago, I owned a sport bike (motorcycle). Of course, I wore the proper gear, took a safety course and read a motorcycle safety book. Also, I have taken a few laps in a NASCAR [race car] around Daytona International Speedway at 180 mph. Most recently, trying to ride my daughter’s skateboard.

R&I: If the world has a modern hero, who is it and why?

The Dalai Lama. A world full of compassion, tolerance and patience and free of discrimination, racism and violence, while perhaps idealistic, sounds like a wonderful place to me.

R&I: What about this work do you find the most fulfilling or rewarding?

I really enjoy the company I work for and my role, because I get the opportunity to work with various functions. For example, while mostly finance, I get to interact with legal, human resources, employee health and safety, to name a few.

R&I: What do your friends and family think you do?

I asked my son. He said, “Risk management and insurance.” (He’s had the benefit of bring-your-kid-to-work day.)

Katie Dwyer is an associate editor at Risk & Insurance®. She can be reached at [email protected]