2018 RIMS

5 Must-See Sessions at RIMS

Five sessions in San Antonio that should pack them in.
By: | April 10, 2018 • 5 min read

A session on drones and drones risk management is among the more tantalizing agenda items at the RIMS annual conference.


Attendees to the RIMS annual conference in San Antonio April 15 through April 19 will open their program guides and see a number of educational sessions to choose from. Here are five the Risk & Insurance® edit team thinks would be time well-spent. The listings below are taken directly from the RIMS session guide, with some additional commentary from R&I in italics. All times are central.

Cyber as a Peril: Understanding How Multiple Insurance Policies Intersect with Cyber Risk

 Monday, April 16 — 3 pm to 4 pm

Wrap your head around cyber risk dynamics. Consider the new risks presented by the Internet of Things (IoT) and the interconnectedness of multiple technology systems. Examine the different ways network security failures can affect your organization. Determine the insurance coverages that might apply. Build your understanding of the impact of unforeseen consequences of cyber events on different policies.

Category: Cyber Risk Management (CRM)

Room: Hemisfair Ballroom C3

Learning Objectives:

  • Cite the physical and nonphysical damages that arise from cyber incidents
  • Establish which potential coverages may apply to specific cyber incident damages
  • Shape your strategic approach to addressing emerging cyber risks


  • Jean Nkamdon, Risk Management and Compliance Manager, The Washington Post
  • Shiraz Saeed, National Practice Leader-Cyber Risk, Starr Companies

Nkamdon and Saeed have both produced or contributed to compelling content for R&I. Couple that with the fact that risk managers everywhere are struggling with how to incorporate cyber coverage into their overall insurance programs and this should be a good one.

Where in the World? International Risk Professionals Roundtable Session

Tuesday, April 17 9:15 to 10:45 am

Join a roundtable discussion to openly share experiences, challenges, ideas and best practices related to global risk management. Submit topics you would like to debate ahead of time. Network and review international risk management issues in a collegial environment. This session is hosted by the RIMS International Committee.

Category: Emerging Risks (EMR)

Room: 220-Global Lounge

Learning Objectives:

  • Network with risk professionals from around the globe
  • Compare insights on how risk management is conducted in different parts of the world
  • Answer your vital questions with fellow risk professionals’ experience and knowledge


  • Hailey Aldren, Director – Risk, MAXIMUS
  • John Mayfield, Senior Director of Risk Management, Cognizant Technology Solutions
  • Santiago Garcia, Global Insurance Manager, Caterpillar Inc.

Risk managers and their carrier partners are all in a race to build the best multinational risk and insurance programs. This is a well-timed session that should be well attended.

Sky-High Drone Growth Presents Challenges and Opportunities

Tuesday, 9:30 am to 10:30 am

From local, line-of-sight inspections to international cargo delivery, early drone — or UAS, unmanned aircraft system—adoption presents myriad uses as well as risks. Examine accident frequency and causes. Look at the technology’s influence on risk-related outcomes. Determine how you can manage risk around flight operations and privacy and what insurance is available. And consider whether you could lose the long-term UAS support network you had envisioned.

Category: Emerging Risks (EMR)

Room: 303A-C

Learning Objectives:

  • Detail the current restrictions regarding Part 107 of the Federal Aviation Regulations
  • Explain how the insurance industry addresses common exposures from UAS
  • Differentiate UAS coverages from aviation and property and casualty insurance markets


  • Vincent Monastersky, Vice President, Risk Management, Fox Entertainment Group, Inc.
  • Chris Proudlove, Senior Vice President, Underwriting Executive, Product Development & UAS, Global Aerospace Inc.

Drones are being employed in a myriad of risk management applications. But they could also be a risk in and of themselves.

Active Threat and Workplace Violence on Campus: Preparedness, Response and Recovery

Tuesday, 1:15 to 2:45

From random to sophisticated attacks, make sure you know why violent events require forethought, understanding and recovery coping mechanisms. Prepare your organization by identifying threat indicators and potential in order to shape responses. Familiarize yourself with techniques for getting everyday citizens trained, equipped and empowered to help. Discuss preparations for immediate postevent management and crisis support as well as recovery.

Category: Risk Control (RIC)

Room: Hemisfair Ballroom C1

Learning Objectives:

  • Link vulnerabilities and threat indicators to appropriate postincident responses
  • Assemble best practices for violent incident preparation and response
  • Identify key crisis management sources of response support, internally and externally


  • Paul Mills, Global Kidnap Prevention Manager, AIG
  • Craig McAllister, Director, Risk Mgmt. & Insurance, Cornell University
  • Kendall Moore, Senior Vice President, The Abernathy MacGregor Group

Getting risk management right in this area is perhaps one of the most pressing needs organizations face.

Hot Topic: New Perspectives on Sexual Harassment Claims and Risk Management

Wednesday, 11 am to noon.


A tidal wave of sexual harassment claims has been unleashed across news and social media with related discrimination, hostile work environment, retaliation and sexual assault allegations also coming to the forefront. Determine the long-term economic and brand damage that could result from the consequent business disruption and marred reputations. Explore the risk from insurance, legal and corporate perspectives as well as transfer and mitigation opportunities.

Category: Emerging Risks (EMR)

Room: 303A-C

Learning Objectives:

  • Plan ways you can limit reputational and brand harm from sexual harassment risk
  • Clarify the role of employment practices liability and other coverages for this risk
  • Determine how to ensure best practices to prevent sexual harassment are implemented


  • Carrie Kurzon, National EPL Practice Leader, The Hartford
  • Meredith Cavallaro, Partner, Paduano & Weintraub LLP
  • Brett Harvey, Vice President, Employee and Labor Relations, SP+
  • Kelly Thoerig, Senior Vice President, Marsh

Another topic where the risk has clearly outrun mitigation and where corporations and other entities are searching for answers. &

Dan Reynolds is editor-in-chief of Risk & Insurance. He can be reached at [email protected]

More from Risk & Insurance

More from Risk & Insurance


Kiss Your Annual Renewal Goodbye; On-Demand Insurance Challenges the Traditional Policy

Gig workers' unique insurance needs drive delivery of on-demand coverage.
By: | September 14, 2018 • 6 min read

The gig economy is growing. Nearly six million Americans, or 3.8 percent of the U.S. workforce, now have “contingent” work arrangements, with a further 10.6 million in categories such as independent contractors, on-call workers or temporary help agency staff and for-contract firms, often with well-known names such as Uber, Lyft and Airbnb.

Scott Walchek, founding chairman and CEO, Trōv

The number of Americans owning a drone is also increasing — one recent survey suggested as much as one in 12 of the population — sparking vigorous debate on how regulation should apply to where and when the devices operate.

Add to this other 21st century societal changes, such as consumers’ appetite for other electronic gadgets and the advent of autonomous vehicles. It’s clear that the cover offered by the annually renewable traditional insurance policy is often not fit for purpose. Helped by the sophistication of insurance technology, the response has been an expanding range of ‘on-demand’ covers.

The term ‘on-demand’ is open to various interpretations. For Scott Walchek, founding chairman and CEO of pioneering on-demand insurance platform Trōv, it’s about “giving people agency over the items they own and enabling them to turn on insurance cover whenever they want for whatever they want — often for just a single item.”


“On-demand represents a whole new behavior and attitude towards insurance, which for years has very much been a case of ‘get it and forget it,’ ” said Walchek.

Trōv’s mobile app enables users to insure just a single item, such as a laptop, whenever they wish and to also select the period of cover required. When ready to buy insurance, they then snap a picture of the sales receipt or product code of the item they want covered.

Welcoming Trōv: A New On-Demand Arrival

While Walchek, who set up Trōv in 2012, stressed it’s a technology company and not an insurance company, it has attracted industry giants such as AXA and Munich Re as partners. Trōv began the U.S. roll-out of its on-demand personal property products this summer by launching in Arizona, having already established itself in Australia and the United Kingdom.

“Australia and the UK were great testing grounds, thanks to their single regulatory authorities,” said Walchek. “Trōv is already approved in 45 states, and we expect to complete the process in all by November.

“On-demand products have a particular appeal to millennials who love the idea of having control via their smart devices and have embraced the concept of an unbundling of experiences: 75 percent of our users are in the 18 to 35 age group.” – Scott Walchek, founding chairman and CEO, Trōv

“On-demand products have a particular appeal to millennials who love the idea of having control via their smart devices and have embraced the concept of an unbundling of experiences: 75 percent of our users are in the 18 to 35 age group,” he added.

“But a mass of tectonic societal shifts is also impacting older generations — on-demand cover fits the new ways in which they work, particularly the ‘untethered’ who aren’t always in the same workplace or using the same device. So we see on-demand going into societal lifestyle changes.”

Wooing Baby Boomers

In addition to its backing for Trōv, across the Atlantic, AXA has partnered with Insurtech start-up By Miles, launching a pay-as-you-go car insurance policy in the UK. The product is promoted as low-cost car insurance for drivers who travel no more than 140 miles per week, or 7,000 miles annually.

“Due to the growing need for these products, companies such as Marmalade — cover for learner drivers — and Cuvva — cover for part-time drivers — have also increased in popularity, and we expect to see more enter the market in the near future,” said AXA UK’s head of telematics, Katy Simpson.

Simpson confirmed that the new products’ initial appeal is to younger motorists, who are more regular users of new technology, while older drivers are warier about sharing too much personal information. However, she expects this to change as on-demand products become more prevalent.

“Looking at mileage-based insurance, such as By Miles specifically, it’s actually older generations who are most likely to save money, as the use of their vehicles tends to decline. Our job is therefore to not only create more customer-centric products but also highlight their benefits to everyone.”

Another Insurtech ready to partner with long-established names is New York-based Slice Labs, which in the UK is working with Legal & General to enter the homeshare insurance market, recently announcing that XL Catlin will use its insurance cloud services platform to create the world’s first on-demand cyber insurance solution.

“For our cyber product, we were looking for a partner on the fintech side, which dovetailed perfectly with what Slice was trying to do,” said John Coletti, head of XL Catlin’s cyber insurance team.

“The premise of selling cyber insurance to small businesses needs a platform such as that provided by Slice — we can get to customers in a discrete, seamless manner, and the partnership offers potential to open up other products.”

Slice Labs’ CEO Tim Attia added: “You can roll up on-demand cover in many different areas, ranging from contract workers to vacation rentals.

“The next leap forward will be provided by the new economy, which will create a range of new risks for on-demand insurance to respond to. McKinsey forecasts that by 2025, ecosystems will account for 30 percent of global premium revenue.


“When you’re a start-up, you can innovate and question long-held assumptions, but you don’t have the scale that an insurer can provide,” said Attia. “Our platform works well in getting new products out to the market and is scalable.”

Slice Labs is now reviewing the emerging markets, which aren’t hampered by “old, outdated infrastructures,” and plans to test the water via a hackathon in southeast Asia.

Collaboration Vs Competition

Insurtech-insurer collaborations suggest that the industry noted the banking sector’s experience, which names the tech disruptors before deciding partnerships, made greater sense commercially.

“It’s an interesting correlation,” said Slice’s managing director for marketing, Emily Kosick.

“I believe the trend worth calling out is that the window for insurers to innovate is much shorter, thanks to the banking sector’s efforts to offer omni-channel banking, incorporating mobile devices and, more recently, intelligent assistants like Alexa for personal banking.

“Banks have bought into the value of these technology partnerships but had the benefit of consumer expectations changing slowly with them. This compares to insurers who are in an ever-increasing on-demand world where the risk is high for laggards to be left behind.”

As with fintechs in banking, Insurtechs initially focused on the retail segment, with 75 percent of business in personal lines and the remainder in the commercial segment.

“Banks have bought into the value of these technology partnerships but had the benefit of consumer expectations changing slowly with them. This compares to insurers who are in an ever-increasing on-demand world where the risk is high for laggards to be left behind.” — Emily Kosick, managing director, marketing, Slice

Those proportions may be set to change, with innovations such as digital commercial insurance brokerage Embroker’s recent launch of the first digital D&O liability insurance policy, designed for venture capital-backed tech start-ups and reinsured by Munich Re.

Embroker said coverage that formerly took weeks to obtain is now available instantly.

“We focus on three main issues in developing new digital business — what is the customer’s pain point, what is the expense ratio and does it lend itself to algorithmic underwriting?” said CEO Matt Miller. “Workers’ compensation is another obvious class of insurance that can benefit from this approach.”

Jason Griswold, co-founder and chief operating officer of Insurtech REIN, highlighted further opportunities: “I’d add a third category to personal and business lines and that’s business-to-business-to-consumer. It’s there we see the biggest opportunities for partnering with major ecosystems generating large numbers of insureds and also big volumes of data.”

For now, insurers are accommodating Insurtech disruption. Will that change?


“Insurtechs have focused on products that regulators can understand easily and for which there is clear existing legislation, with consumer protection and insurer solvency the two issues of paramount importance,” noted Shawn Hanson, litigation partner at law firm Akin Gump.

“In time, we could see the disruptors partner with reinsurers rather than primary carriers. Another possibility is the likes of Amazon, Alphabet, Facebook and Apple, with their massive balance sheets, deciding to link up with a reinsurer,” he said.

“You can imagine one of them finding a good Insurtech and buying it, much as Amazon’s purchase of Whole Foods gave it entry into the retail sector.” &

Graham Buck is a UK-based writer and has contributed to Risk & Insurance® since 1998. He can be reached at riskletters.com.