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When Disaster Strikes, Parametrics Speed Recovery

Parametric insurance is a critical tool to have in the event of a natural catastrophe.
By: | November 2, 2016 • 6 min read

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When natural catastrophes bring communities to a standstill, they need to start rebuilding and recovering fast to return life to normal. But only 30 percent of the total costs of natural disasters around the globe are insured. Who pays for the other 70 percent?

Overwhelmingly, the burden is borne by governments, who pass along the expense to their citizens by raising taxes, reallocating other budgetary items to repair and recovery efforts, or posting debt post-event.

“We argue that these are really inefficient ways to pay for things that we know are going to happen,” said Alex Kaplan, Senior Vice President, Global Partnerships at Swiss Re.

Alex Kaplan

Alex Kaplan, Senior Vice President, Global Partnerships, Swiss Re

Even when insurance does kick in after a catastrophe, it takes time to assess the damage, value the loss, process the claim and deliver payments. That’s time that communities don’t have when they’re rebuilding.

Coverage gaps present another obstacle. There will inevitably be losses not covered by traditional insurance, and not reimbursed by the Federal Emergency Management Agency. Overtime pay for emergency personnel, for example, is not an insured loss. Nor is the intangible loss of tax revenue that can plague a city for years after natural disaster forces residents out.

“Look at New Orleans. Eleven years after Katrina, they’re still at 85 percent of their pre-Katrina population. That’s not just a loss of individuals and culture; it’s a loss of the tax base. It translates into lesser sales tax, lesser property tax, and lesser lodging taxes. All of a sudden, all of the things the city was attempting to do in its long-term planning can’t happen the way they were designed to,” Kaplan said.

The public sector is also challenged by a lack of liquidity. Governments don’t have cash on hand to spare to fill in these gaps. To rebuild quickly and efficiently, they need payments fast.

“If we can create a mechanism that not only compensates governments for economic loss, but does it exceptionally fast – very differently from how insurance typically operates —it can be incredibly valuable for recovery,” Kaplan said.

Enter parametric insurance.

The Power of Parametric

“Parametric or index-based insurance means that the policy is built around and triggered by characteristics of an event, rather than characteristics of a loss,” said Megan Linkin, Ph.D., CCM, Natural Hazards Expert and Vice President, Global Partnerships, Swiss Re.

Data from third party sources, like the National Hurricane Center or U.S. Geological Survey, would determine what those characteristics are. If a hurricane or an earthquake meets those thresholds for severity, payout from the policy begins automatically.

“One major benefit is that, because you’re relying on third party data and event criteria, the whole claims settlement process can be avoided. No one has to evaluate your losses to initiate payment,” Linkin said.

“That’s the novelty of it — to have this massive event and not have to send in an army of claims adjusters. If the trigger is met, the money flows,” Kaplan said.

Because parametric coverage is event-dependent, its structure is flexible. In order to fit parametric insurance into their budget, insureds can adjust the triggering criteria in the policy, deciding for themselves the level of intensity that will trigger a payout.

Insureds must still provide a proof of loss as a result of a triggering loss. Designating an event as the policy trigger allows payments to begin immediately, but a threshold loss, as determined on a contract-by-contract basis, remains a criterion of the policy.

Parametric coverage can be a lifesaver for communities vulnerable to severe storms and earthquakes that perhaps lack the resources to purchase high limits of traditional insurance.

The CCRIF SPC— an insurance pool comprising several Caribbean countries (formerly the Caribbean Catastrophic Risk and Insurance Facility) — is one mechanism through which those governments can purchase parametric earthquake and hurricane policies collectively. CCRIF has been critical in helping those nations recover from devastating hurricanes and earthquakes.

After an earthquake rocked Haiti in January, 2010, payments from a parametric earthquake policy purchased through CCRIF made up 50 percent of every dollar the government received within the first 10 weeks. Hurricane Matthew provides another recent example.

“Matthew triggered parametric coverage placed through CCRIF, and the facility is in the process of making a $20 million payment to the government of Haiti as a result,” Kaplan said. “Haiti will receive assistance from every corner of the globe to help them recover, and that might come in the form of tents, blankets, water and housing units. But sometimes what you really need is the flexibility of cash, because you don’t always know what you’ll need.”

Coverage for Corporations

SwissRe_SponsoredContentParametric insurance also holds benefits for private corporations as a backstop against gaps in traditional insurance or unforeseen losses.

As the economy becomes more globalized, supply chains become more far-flung and complex. If an earthquake knocks out a supplier in Japan, for example, a quake-centered parametric policy could act as a form of contingent business interruption when traditional insurance limits are maxed.

The 2011 Thailand floods affected a number of suppliers for Japanese car companies and U.S.-based technology companies like Apple. These corporations may not be able to take out insurance policies on the manufacturing facilities they rely on overseas, but a parametric policy that responds to natural disasters that disrupt those facilities could protect them from business interruption exposure.

“You may have a lot of holes in traditional policies, a lot of exclusions or sub-limits, and some losses that you just can’t foresee,” Kaplan said. “The parametric structure effectively acts as a safety net to catch those losses that fall through.”

Parametric policies can be built around a variety of natural events, from earthquake and hurricane to heavy rainfall and flooding. Swiss Re’s Index-Based Named Windstorm Insurance (STORM), as its name suggests, centers on locations exposed to high wind speeds.

Each STORM contract is customized to the needs of the buyer. Rather than offering an “off the shelf” product based on a wind measurement from a single point, Swiss Re’s experts assess the client’s exposure at the geographical expanse of the hurricane’s wind field. This allows a more granular view of their exposure. Clients can then carve out their highest risk element and move them to a parametric policy with coverage tailored to that exposure.

“We have the ability at a very granular level to determine the wind speed at a given location, whether it’s one location or a thousand. We can then assess what kind of damage can be anticipated on the ground. The index, based on aggregated exposed asset values in target zip codes, can be calculated in less than 10 days, and the payout met in about the same amount of time,” Kaplan said.

Parametric products can complement traditional insurance policies to provide additional limits when they’re needed most. After a natural catastrophe, both public and private entities need funds fast, and they may not be able to rely on their property and business interruption policies — or government assistance — to cover all the losses.

Parametrics at a Glance

  1. Parametric insurance is triggered by an event that meets certain conditions — not by a loss.
  2. After a natural disaster, parametric policies fill the gap between insured losses and FEMA reimbursement.
  3. Corporations can also purchase parametric policies as a backstop to fill coverage gaps.
  4. After a triggering event, payouts are automatic and insureds can use the funds however best suits their needs.

To learn more about Swiss Re Corporate Solutions, visit http://www.swissre.com/corporate_solutions/solutions/parametric_products/.

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This article was produced by the R&I Brand Studio, a unit of the advertising department of Risk & Insurance, in collaboration with Swiss Re Corporate Solutions. The editorial staff of Risk & Insurance had no role in its preparation.




Swiss Re Corporate Solutions offers innovative, high-quality insurance capacity to mid-sized and large multinational corporations and public entities across the globe.

More from Risk & Insurance

More from Risk & Insurance

Cyber Resilience

No, Seriously. You Need a Comprehensive Cyber Incident Response Plan Before It’s Too Late.

Awareness of cyber risk is increasing, but some companies may be neglecting to prepare adequate response plans that could save them millions. 
By: | June 1, 2018 • 7 min read

To minimize the financial and reputational damage from a cyber attack, it is absolutely critical that businesses have a cyber incident response plan.

“Sadly, not all yet do,” said David Legassick, head of life sciences, tech and cyber, CNA Hardy.

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In the event of a breach, a company must be able to quickly identify and contain the problem, assess the level of impact, communicate internally and externally, recover where possible any lost data or functionality needed to resume business operations and act quickly to manage potential reputational risk.

This can only be achieved with help from the right external experts and the design and practice of a well-honed internal response.

The first step a company must take, said Legassick, is to understand its cyber exposures through asset identification, classification, risk assessment and protection measures, both technological and human.

According to Raf Sanchez, international breach response manager, Beazley, cyber-response plans should be flexible and applicable to a wide range of incidents, “not just a list of consecutive steps.”

They also should bring together key stakeholders and specify end goals.

Jason J. Hogg, CEO, Aon Cyber Solutions

With bad actors becoming increasingly sophisticated and often acting in groups, attack vectors can hit companies from multiple angles simultaneously, meaning a holistic approach is essential, agreed Jason J. Hogg, CEO, Aon Cyber Solutions.

“Collaboration is key — you have to take silos down and work in a cross-functional manner.”

This means assembling a response team including individuals from IT, legal, operations, risk management, HR, finance and the board — each of whom must be well drilled in their responsibilities in the event of a breach.

“You can’t pick your players on the day of the game,” said Hogg. “Response times are critical, so speed and timing are of the essence. You should also have a very clear communication plan to keep the CEO and board of directors informed of recommended courses of action and timing expectations.”

People on the incident response team must have sufficient technical skills and access to critical third parties to be able to make decisions and move to contain incidents fast. Knowledge of the company’s data and network topology is also key, said Legassick.

“Perhaps most important of all,” he added, “is to capture in detail how, when, where and why an incident occurred so there is a feedback loop that ensures each threat makes the cyber defense stronger.”

Cyber insurance can play a key role by providing a range of experts such as forensic analysts to help manage a cyber breach quickly and effectively (as well as PR and legal help). However, the learning process should begin before a breach occurs.

Practice Makes Perfect

“Any incident response plan is only as strong as the practice that goes into it,” explained Mike Peters, vice president, IT, RIMS — who also conducts stress testing through his firm Sentinel Cyber Defense Advisors.

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Unless companies have an ethical hacker or certified information security officer on board who can conduct sophisticated simulated attacks, Peters recommended they hire third-party experts to test their networks for weaknesses, remediate these issues and retest again for vulnerabilities that haven’t been patched or have newly appeared.

“You need to plan for every type of threat that’s out there,” he added.

Hogg agreed that bringing third parties in to conduct tests brings “fresh thinking, best practice and cross-pollination of learnings from testing plans across a multitude of industries and enterprises.”

“Collaboration is key — you have to take silos down and work in a cross-functional manner.” — Jason J. Hogg, CEO, Aon Cyber Solutions

Legassick added that companies should test their plans at least annually, updating procedures whenever there is a significant change in business activity, technology or location.

“As companies expand, cyber security is not always front of mind, but new operations and territories all expose a company to new risks.”

For smaller companies that might not have the resources or the expertise to develop an internal cyber response plan from whole cloth, some carriers offer their own cyber risk resources online.

Evan Fenaroli, an underwriting product manager with the Philadelphia Insurance Companies (PHLY), said his company hosts an eRiskHub, which gives PHLY clients a place to start looking for cyber event response answers.

That includes access to a pool of attorneys who can guide company executives in creating a plan.

“It’s something at the highest level that needs to be a priority,” Fenaroli said. For those just getting started, Fenaroli provided a checklist for consideration:

  • Purchase cyber insurance, read the policy and understand its notice requirements.
  • Work with an attorney to develop a cyber event response plan that you can customize to your business.
  • Identify stakeholders within the company who will own the plan and its execution.
  • Find outside forensics experts that the company can call in an emergency.
  • Identify a public relations expert who can be called in the case of an event that could be leaked to the press or otherwise become newsworthy.

“When all of these things fall into place, the outcome is far better in that there isn’t a panic,” said Fenaroli, who, like others, recommends the plan be tested at least annually.

Cyber’s Physical Threat

With the digital and physical worlds converging due to the rise of the Internet of Things, Hogg reminded companies: “You can’t just test in the virtual world — testing physical end-point security is critical too.”

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How that testing is communicated to underwriters should also be a key focus, said Rich DePiero, head of cyber, North America, Swiss Re Corporate Solutions.

Don’t just report on what went well; it’s far more believable for an underwriter to hear what didn’t go well, he said.

“If I hear a client say it is perfect and then I look at some of the results of the responses to breaches last year, there is a disconnect. Help us understand what you learned and what you worked out. You want things to fail during these incident response tests, because that is how we learn,” he explained.

“Bringing in these outside firms, detailing what they learned and defining roles and responsibilities in the event of an incident is really the best practice, and we are seeing more and more companies do that.”

Support from the Board

Good cyber protection is built around a combination of process, technology, learning and people. While not every cyber incident needs to be reported to the boardroom, senior management has a key role in creating a culture of planning and risk awareness.

David Legassick, head of life sciences, tech and cyber, CNA Hardy

“Cyber is a boardroom risk. If it is not taken seriously at boardroom level, you are more than likely to suffer a network breach,” Legassick said.

However, getting board buy-in or buy-in from the C-suite is not always easy.

“C-suite executives often put off testing crisis plans as they get in the way of the day job. The irony here is obvious given how disruptive an incident can be,” said Sanchez.

“The C-suite must demonstrate its support for incident response planning and that it expects staff at all levels of the organization to play their part in recovering from serious incidents.”

“What these people need from the board is support,” said Jill Salmon, New York-based vice president, head of cyber/tech/MPL, Berkshire Hathaway Specialty Insurance.

“I don’t know that the information security folks are looking for direction from the board as much as they are looking for support from a resources standpoint and a visibility standpoint.

“They’ve got to be aware of what they need and they need to have the money to be able to build it up to that level,” she said.

Without that support, according to Legassick, failure to empower and encourage the IT team to manage cyber threats holistically through integration with the rest of the organization, particularly risk managers, becomes a common mistake.

He also warned that “blame culture” can prevent staff from escalating problems to management in a timely manner.

Collaboration and Communication

Given that cyber incident response truly is a team effort, it is therefore essential that a culture of collaboration, preparation and practice is embedded from the top down.

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One of the biggest tripping points for companies — and an area that has done the most damage from a reputational perspective — is in how quickly and effectively the company communicates to the public in the aftermath of a cyber event.

Salmon said of all the cyber incident response plans she has seen, the companies that have impressed her most are those that have written mock press releases and rehearsed how they are going to respond to the media in the aftermath of an event.

“We have seen so many companies trip up in that regard,” she said. “There have been examples of companies taking too long and then not explaining why it took them so long. It’s like any other crisis — the way that you are communicating it to the public is really important.” &

Antony Ireland is a London-based financial journalist. He can be reached at [email protected] Dan Reynolds is editor-in-chief of Risk & Insurance. He can be reached at [email protected]