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One nurse case manager found her calling later in life, bringing life experience, passion and drive to workers’ comp claims.
Some companies, including those in workers’ compensation, have started down the diversity path. More need to follow that lead.
With a detailed and accurate job description at the ready, case managers can help treating physicians make better decisions about return-to-work options.
Educating injured workers provides them with a sense of control over their care and their recovery.
Nurse case managers act as a resource of knowledge, assistance and support for injured workers and everyone involved in their care.
When routine surgery went awry and upended a workers' life, her nurse case manager guided her through physical and emotional recovery.
Incidents at work affect more than the injured. How can a nurse case manager help the family cope?
After a catastrophic injury, this real-life robocop was able to walk again thanks to a strong support system.
Remote rehabilitation services offer the potential for savings in both time and money, but adoption is slow.
Quick-thinking nurse case managers solve a medical mystery and save a man’s life.
One case manager found a way to ground her free-spirited patient without dampening his independent streak.
Eliminating missed medical appointments can significantly reduce claims costs and improve outcomes for injured workers.
Actively addressing issues related to injured workers' sexual orientation or gender identity can help employers overcome hidden barriers to recovery.
The medical community is coming around to the notion that physical therapy, not surgery, might be better for non-traumatic rotator cuff tears.
Liberty Mutual appears to be the first carrier to create a workflow process for evaluating medical marijuana expense reimbursement requests.
Determining whether an injury was caused by work is fraught with difficulty.
Identifying and understanding an employee's behavioral and social issues will enhance recovery.
Working through realistic scenarios, veteran workers' compensation experts pointed out flaws in claims management.
Return to work should be an active part of the recovery process, not just the end goal.
American Airlines needed to take aggressive action to resolve 6,000 lingering workers' compensation claims.