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Teaching business analytics without tying that teaching to important non-quantitative changes in our society creates new risks.
Commercial carriers must invest in technology to remain competitive.
Many stakeholders still have a blind spot when it comes to the true cost of workers’ comp exposure risk.
More than superficial changes are needed to compete in a sluggish economy.
Events of 2013 point the way forward next year. Buzz words: cyber, health care and property.
Comparisons of state workers’ comp systems are flawed by mismeasurement.
How often do we lose potential, future customers by our actions today?
For Stephen V. Festa, metrics matter for better claims management.
What do underwriters and police detectives have in common? One word: metadata.
C-level executives are stepping up their involvement in shaping and driving digital strategies.
It is time for us to stop hiding behind the use of averages and start accommodating uncertainty.
Should underwriters use all sorts of data or restrict themselves to models and loss data?