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Roger Crombie is a United Kingdom-based columnist for Risk & Insurance®. He can be reached at [email protected]
In an age of small data, door-to-door insurance salesmen were part of their clients’ lives.
Insurers, take note. We, the people, are widely starved of first-class service. Offer us some, and we’re yours.
With forecasting at the heart of the business, insurers want the truth, the whole truth and, quite literally, nothing but the truth.
Most people who work in insurance know what it is: spreading the risk for the common good. What knowledgeable people think, however, is often much different.
The world owes the insurance industry a debt for providing the writer Franz Kafka with a morbid and intolerable backdrop to his life.
Blockchain may bring great changes for the insurance industry, but calling it “revolutionary” is a stretch.
Negative interest rates pose big problems for banks, insurance companies, and the average saver.
A pet insurance carrier seeks to burnish its credentials by sponsoring a “dog art” show.
Think you’ve got a firm grasp of your clients’ cyber risk? Think again.
White lies may not matter to the law, but they matter in real life.
A new TV workplace comedy takes on the insurance business. With superheroes. No, really.
Innocent, everyday customers are treated as security threats, but that’s business as usual.
Weak firewalls for home IoT networks mean your toaster could betray you.
Fear of uncertainty will almost certainly keep Britain in the European Union.
Fraudulent whiplash claims after a motor accident run rampant in the UK.
Roger Crombie unloads on the regulatory regime he loves to hate.
If I could invite nine insurance figures to dinner, these would be the top picks.
All the cute lizards in the world can’t erase the insurance industry’s image problem.
In the “switching economy” insurers must step up efforts to meet customer demands, or lose their premium dollars.
With the rise of the Internet of Things, wearable tech and “people analytics” could put you out of a job.