3 Top Ways to Close the Claims Performance Gap: Based on 5 Years of Workers’ Comp Benchmarking Data
Surveys of more than 1,700 claims executives for the annual Workers’ Compensation Benchmarking Study have uncovered what separates the top quarter of claims organizations from the rest.
In this short report, we’ve distilled five years of data into the three critical practices claims organizations should adopt to join their more successful peers. Providing a clear picture of how outcome-centric activities dominate leading claims strategies, the report reveals how high performers outpace lower performers up to 10 times more in their use of certain key practices. For those organizations that choose to close the gap, the data is clear on how to narrow the divide between average and superior performance.
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