2017 Power Broker

2017 Power Broker® Rising Stars

Rising Stars are winners and finalists in Risk & Insurance®’s Power Broker® award who are being recognized as future leaders of the industry. Since the launch of this designation, more than 325 brokers have been so recognized.

Risk & Insurance® celebrates these Rising Stars for their  creativity, exceptional customer service and industry knowledge in finding solutions for their clients.

Chris Ainscough, 31
Aon, Cleveland
Health Care

Yogesh Amar, 32
Marsh, New York
Utilities

Jay Brancaleone, 36
Aon, Boston
Private Client

William Bray, 31
Wells Fargo, Houston
Real Estate

 

 

Wesley Bryan, 35
Wortham, Houston
Marine

Dawn Buelow, 39
Marsh, Chicago
Pharmaceutical

 

Alex Burton, 29
Arthur J. Gallagher, Atlanta
Education

John Byers, 35
Aon, Franklin, Tenn.
Employee Benefits

 

Karen Cangemi, 36
Aon, San Francisco
Technology

 

Louis Cipollo, 37
Aon, Philadelphia
Environmental

 

Seth Cohen, 33
HUB, Encino, Calif.
Entertainment

 

Brandon Cole, 32
Arthur J. Gallagher, Irvine, Calif.
Nonprofit

 

Edward Conlon, 38
Aon, New York
Financial Services

 

Logan Couch, 31
Aon, Houston
Energy, Traditional

 

Laura Decker, 27
Aon, New York
Environmental

Natalie Douglass, 38
Arthur J. Gallagher, St. Louis
At Large

 

Philip Dunn, 34
Aon, Philadelphia
Financial Services

 

Hardie Edgecombe, 33
Arthur J. Gallagher, Metiaire, La.
Marine

 

Jessica Fields, 34
Aon, San Francisco
Technology

 

Steve Fisk, 35
Barney & Barney, Aliso Viejo, Calif.
Retail

 

Amber Fixter, 35
Willis Towers Watson, New York
Environmental

 

Nicole Francis, 34
Marsh, Danville, Calif.
Health Care

 

David Fraser, 38
Aon, New York
At Large

 

John Galanis, 34
Aon/Albert G. Ruben, New York
Entertainment

 

Jeremy Gayser, 37
Aon, Houston
Energy, Traditional

George Gionis, 34
Aon, Philadelphia
Public Sector

Katherine Glancy Johnston, 33
Aon, Chicago
At Large

 

Mike Gong, 37
Arthur J. Gallagher, Fresno, Calif.
Real Estate

 

Chip Hardie, 30
Marsh, Philadelphia
Utilities

 

Jason Helfert, 37
Horton Group, Orland Park, Ill.
Nonprofit

 

Courtney Hensley, 38
Aon, Franklin, Tenn.
Education

 

Marcus Henthorn, 32
Arthur J. Gallagher, Itasca, Ill.
Public Sector

 

Blythe Hogan, 32
Aon, Atlanta
Fine Arts

 

Mira Jacinto, 31
Marsh, Los Angeles
Marine

 

Chris Kakel, 39
Woodruff-Sawyer & Co., Denver
Transportation

 

Nick Kalist, 39
Aon, St. Louis
Financial Services

Kate Kenny, 32
Marsh, Chicago
Education

 

Amy Klitzke, 34
Aon, Minneapolis
Pharmaceutical

 

Charles Krauth, 30
Aon, Atlanta
Health Care

 

Matt Kupiec, 30
Willis Towers Watson, New York
Financial Services

 

Tyler LaMantia, 30
Arthur J. Gallagher, Chicago
Education

 

Robert Logan, 34
Aon, Dallas
Energy, Renewable

 

Tony Lorber, 38
EPIC, San Francisco
Real Estate

 

Kimberly Mann, 28
Marsh, Philadelphia
Environmental

 

Kristina Marcigliano, 28
DeWitt Stern, New York
Fine Arts

 

Elizabeth Marshall, 28
Marsh, Chicago
Education

Cara McGrath, 31
Alliant, Boston
Energy, Traditional

 

Michael Menerey, 38
Alliant, Los Angeles
Employee Benefits

 

Duncan Milne, 34
Aon, New York
Public Sector

 

Alex Muralles, 36
Willis Towers Watson, Chicago
Financial Services

 

Christina Murphy, 31
Marsh, Houston
Energy, Traditional

 

Kelly Nash, 37
Marsh, Chicago
Private Client

 

Lee Newmark, 29
Arthur J. Gallagher, Itasca, Ill.
Health Care

 

Blake Parrish, 30
Marsh, Los Angeles
Energy, Renewable

 

Caroline Parrish, 39
Aon, Miami
Real Estate

 

Brian Pfund, 34
Marsh, Portland, Ore.
At Large

 

Andrew Racle, 33
Aon, San Francisco
At Large

 

Sanju Rajan, 31
Aon, Baltimore
Transportation

 

Nicholas Rawden, 31
Marsh, Rochester, N.Y.
Real Estate

 

Daniel R’bibo, 37
Arthur J. Gallagher, Glendale, Calif.
Entertainment

 

Brent Rieth, 31
Aon, San Francisco
Technology

 

Robert Rosenzweig, 31
Risk Strategies, New York
Technology

 

Galo Santana, 35
Aon, New York
Technology

 

John Selgrath, 36
Integro, San Francisco
Health Care

Ryan Shinkle, 33
Arthur J. Gallagher, Lafayette, La.
Construction

 

Kate Simons, 31
Aon, Chicago
Retail

 

Josh Thompson, 36
Aon, Little Rock, Ark.
Transportation

 

Emily Weiss, 30
DeWitt Stern, New York
Fine Arts

 

Jeremiah White, 39
Aon, Frederick, Md.
Transportation

 

Casey Wigglesworth, 38
Aon, Washington, D.C.
Fine Arts

 

Susan Young, 31
Marsh, Seattle
Retail

 

Eric Ziff, 32
Aon, New York
At Large

 

Fred Zutel, 30
Willis Towers Watson, Miami
Real Estate

More from Risk & Insurance

More from Risk & Insurance

In the Fast-Paced World of Retail, This Risk Manager Strives to Mitigate Risks Proactively and Keep Senior Leaders Informed

Janine Kral works to identify and mitigate risks, building strong partnerships with leaders and ensuring they see her as support rather than a blocker. 
By: | October 29, 2018 • 4 min read

R&I: What was your first job?

My very first paid job was working on my uncle’s ranch in British Columbia in the summers. He had cattle, horses and grapes — an unusual combo. But my first real job out of college was as a multi-line claims adjuster at Liberty Mutual.

R&I: How did you come to work in risk management?

Right out of college I applied for a job that turned out to be a claims adjuster at Liberty Mutual. I accepted because they were offering six weeks of training in Southern California, and at the time that sounded really fun. I spent about three years at Liberty Mutual and then I spent a short period of time at a smaller regional insurance company that hired me to start a workers’ compensation claims administration program.

I was hired at Nordstrom as the Washington Region Risk Manager, which was my first job in risk management. When I started at Nordstrom, the risk management department had about five people, and over the years it has grown to about 75. I’ve been vice president for 11 years.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

I would say that technology has probably been the biggest change. When I started many years ago, it was all paper and no RMIS.

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R&I: What risks does the retail industry face that are unique?

We deal with a lot of people — employees and customers. With physical brick and mortar settings, there are the unique exposures with people moving in and out in a public environment. And of course, with ecommerce, we have a lot of customer and employee data, which creates cyber risk — which is not necessarily a unique risk in today’s environment.

R&I: Can you describe your approach to working with senior leaders and front-line staff alike to further risk management initiatives?

It starts with keeping the pulse of what’s happening with the business. Retail moves really fast. In order to identify and mitigate risks proactively, we identify top risk areas and topics, and then we ensure that we have strong partnerships with the leaders responsible for those areas. Trust is critical, ensuring that leaders see us as a support rather than a blocker.

R&I: What role does technology play in your company’s approach to risk management?

Janine Kral, claims adjuster, Nordstrom

We have an internal risk management information system that all of our locations report events into — every type of incident is reported, whether insured or uninsured. Most of these events are managed internally by risk management, and our guidelines require that prevention be analyzed on each one. Having all event data in one system allows us to use the data for trending and also helps us better predict what may happen in the future, and who we need to work with to mitigate risks.

R&I: What advice might you give to students or other aspiring risk managers?

My son is a sophomore in college, and I tell him and his friends all the time not to rule out insurance as a career opportunity. My advice is to cast a wide net and do your homework. Research all the different types of opportunities. Read a lot — articles, industry magazines, LinkedIn. Be proactive and reach out to people you find interesting and ask them about their careers. Don’t be shy and wait for people and opportunities to come to you. Ask questions. Build networks. Be curious and keep an open mind.

R&I: What are your goals for the next five to 10 years of your career?

I have always been passionate about continuous improvement. I want to continue to find ways to add value to my company and to this industry.

R&I: What is your favorite book or movie?

My favorite book is Shantaram by Gregory David Roberts. It’s a true story about a man who was in prison in Australia after being convicted of armed robbery, and he escaped to India. While in India, he passed himself off as a doctor in a slum. It’s a really interesting story, because this is a convicted criminal who ends up helping others. I am not always successful in getting others to read the book because it’s 1,000 pages and definitely a commitment.

R&I: What’s the best restaurant you’ve ever eaten at?

Fiorella’s in Newton, Massachusetts. Great Italian food and a great overall experience.

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R&I: What is your favorite drink?

“Sister Carol.” I have no idea what is in it, and I can only get it at a local bar in Seattle. It’s green but it’s delicious.

R&I: What is the riskiest activity you ever engaged in?

Skydiving. Not tandem and without any sort of communication from the ground. Scary standing on a wing of a plane, but very peaceful once the chute opened, slowly floating down by myself.

R&I: If the world has a modern hero, who is it and why?

I can’t think of one individual person. For me, the real heroes are people who have a positive attitude in the face of adversity. People who are resilient no matter what life brings them.

R&I: What about this work do you find the most fulfilling or rewarding?

It’s rewarding to help solve problems and help people. I am proud of the support that my team provides others. &




Katie Dwyer is an associate editor at Risk & Insurance®. She can be reached at [email protected]