2016 Workers’ Compensation Benchmarking Study
For the first time, the fourth annual Workers’ Compensation Benchmarking Study substantiates how and what higher performing organizations are doing to generate better outcomes than lower performing peers. Findings from the 2016 study reflect results from a nationwide survey of 492 claims leaders who report on methods that drive success in their organizations.
To date, nearly 1,200 claims leaders representing diverse payer organizations have participated in the study’s quantitative surveys and qualitative focus group research. The 2016 study builds on the prior years’ intelligence to provide a clear, convincing, and data-backed profile of the higher performing claims organization.
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