White Paper

2016 Workers’ Compensation Benchmarking Study

Claims leaders participated in a nationwide survey to substantiate which best practices are clearly differentiating high performing claims organization from industry peers.

White Paper Summary

For the first time, the fourth annual Workers’ Compensation Benchmarking Study substantiates how and what higher performing organizations are doing to generate better outcomes than lower performing peers. Findings from the 2016 study reflect results from a nationwide survey of 492 claims leaders who report on methods that drive success in their organizations.

To date, nearly 1,200 claims leaders representing diverse payer organizations have participated in the study’s quantitative surveys and qualitative focus group research. The 2016 study builds on the prior years’ intelligence to provide a clear, convincing, and data-backed profile of the higher performing claims organization.


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Rising Medical Solutions provides medical cost containment, care management and financial management services to the workers’ compensation, auto, liability and group health markets.