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2015 Winners List

2015 Risk All Stars

Topics: Risk All Stars

Angeli Mancuso: On a Mission to Revitalize (+Responsibility Leader)

09012015_All_Stars_2_MancusoManager, Employee Health & Safety, Cottage Health System

By getting the board of directors behind a goal to decrease patient-handling injuries, Angeli Mancuso has improved employees’ quallity of life.

Timothy Fischer: With Military Precision (+Responsibility Leader)

09012015_All_Stars_8_FischerChief Risk Officer, BWX Technologies

Tim Fischer was given nine months to address the risk implications of a sizable spin-off.

 

Tim Kirsch: Keeping the Budweiser Moving, Safely

09012015_All_Stars_1_KirschSafety Director, Schilling

Tim Kirsch overhauled his company’s safety mission, protecting drivers on the road while slashing workers’ comp claims costs.

Martin Brady: A Better Mousetrap

09012015_All_Stars_9_BradyExecutive Director, Schools Insurance Authority

The urgent need for a creative solution inspired one Risk All Star to create a unique excess casualty program with benefits on several levels.

Jennifer Cable: Composing the Grand Opera

09012015_All_Stars_3_CableClaims Manager, Balfour Beatty Construction

Jennifer Cable’s degree is in opera performance. She is also a risk management maestro.

 

Tracey Gasper: Service Centered (+Responsibility Leader)

09012015_All_Stars_4_GasperRisk Manager, TBC Corp.

This risk manager’s savings for her company can be measured in the millions.

 

Elizabeth Queen: Building a Unified Travel Program (+Responsibility Leader)

09012015_All_Stars_5_QueenVice President of Risk Management, Wolters Kluwer

With an existing program now spread enterprise-wide, traveling employees have an improved experience, while the company enjoys lower costs and reduced risk.

Michael D. Payne: All the Right Moves

09012015_All_Stars_6_PayneOrganizational Resilience Manager, iJET International

One Risk All Star took on the daunting challenge of quickly relocating a sprawling headquarters, and without a single moment of down time.

David Brooks: Putting ERM on Offense

09012015_All_Stars_7_BrooksSVP, ERM, head of man-made catastrophe, XL Catlin

David Brooks quantifies and manages risks across every industry and product offered by XL Catlin.

 

Brent Cooley: Shakespeare Minus the Tragedy (+Responsibility Leader)

09012015_All_Stars_10_CooleyArts Health and Safety Advisor, University of California, Santa Cruz

A series of potentially high-severity events drove the push to launch a safety organization that will help keep theater students safe for years to come.

Kris Finell: Doing What Needs to Be Done

09012015_All_Stars_11_FinellChief Risk and Administrative Officer, Rytec Corp.

New to her position in risk management, Rytec’s Kris Finell set about correcting just about everything she could get her hands on.

Albert Fierro: The Fruits of Long, Hard Labor (+Responsibility Leader)

09012015_All_Stars_12_FierroDirector, Risk Management, AARP Andrus Insurance Fund

With decades of expertise in captive insurance, Albert Fierro was the ideal person to help AARP rein in its rising workers’ compensation costs.

Renee Crow: Playing the Part

09012015_All_Stars_13_CrowVice President, Risk Management, Kimpton Hotels and Restaurants

Adding role playing to training efforts helped Kimpton Hotels’ risk manager teach employees how to avoid mistakes that drive up the cost of claims.

Todd Chirillo: Turning Risk Inside Out

09012015_All_Stars_14_ChirilloDirector, Cash & Risk Management and Global Real Estate, Treasury, Meritor

Treasury now drives risk management throughout Meritor’s business units, thanks to the efforts of Todd Chirillo.

Jeannie Garner: A Firm Hand at the Wheel

09012015_All_Stars_15_GarnerDirector of Insurance and Financial Services, Florida League of Cities

Florida’s insurance pool members can rest easy that, thanks to Jeannie Garner’s initiative, they can bounce back in the face of severe storms.

Amanda Lagatta: Making It Work

09012015_All_Stars_16_LaggatGroup Manager, Insurance, Target

When staff reductions and organizational change made strong leadership imperative, Amanda Lagatta rose to the challenge.

Risk Management

The Profession

The risk manager for Boyd Gaming Corp. says curiosity keeps him engaged, and continual education will be the key to managing emerging risks.
By: | May 1, 2018 • 4 min read

R&I: What was your first job?

I was trained as an accountant, worked in public accounting and became a CPA. Being comfortable with numbers is helpful in my current role, and obviously, the language of business is financial statements, so it helps.

R&I: How did you come to work in risk management?

Working in finance in the corporate environment included the review of budgets and the analysis of business expenses. I quickly found the area of benefits and insurance — and how “accepting risk” impacted those expenses — to be fascinating. I asked a lot of questions. Be careful what you ask for — I soon found myself responsible for those insurance areas and haven’t looked back!

R&I: What is the risk management community doing right?

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I have found the risk management community to be a close-knit group, whether that’s industry professionals, risk managers with other companies or support organizations like RIMS and other regional groups. The expertise of the carriers and specialty vendors to develop new products and programs, along with the appropriate education, will continue to be of key importance to companies going forward.

R&I: What’s been the biggest change in the risk management and insurance industry since you’ve been in it?

As I’m sure many in the insurance field would agree, Hurricanes Katrina and Rita in 2005 changed our world and our industry. It was a particularly intense time and certainly a baptism by fire for people like me who were relatively new to the industry. This event clearly accelerated the switch to the acceptance of more risk, which impacted mitigation strategies and programs.

Bob Berglund, vice president, benefits and insurance, Boyd Gaming Corp.

R&I: What emerging commercial risk most concerns you?

The fast-paced threat that cyber security represents today. Our company, like so many companies, is reliant upon computers, software and IT expertise in our everyday existence. This new risk has forged an even stronger relationship between risk management and our IT department as we work together to address this growing threat.

Additionally, the shooting event in Las Vegas in 2017 will have an enduring impact on firms that host large gatherings and arena-style events all over the world, and our company is no exception.

R&I: What insurance carrier do you have the highest opinion of?

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With the various types of insurance programs we employ, I have been fortunate to work with most of the large national and international carriers — all of whom employ talented people with a vast array of resources.

R&I:  How much business do you do direct versus going through a broker?

We use brokers for many of our professional coverages, such as property, casualty, D&O and cyber. We are self-insured under our health plans, with close to 25,000 members. We tend to manage those programs internally and utilize direct relationships with carriers and specialty vendors to tailor a plan that works best for team members.

R&I: Who is your mentor and why?

I have been fortunate to have worked alongside some smart and insightful people during my career. A key piece of advice, said in many different ways, has served me well. Simply stated: “Seek to understand before being understood.”

What this has meant to me is try everything you can to learn about something, new or old. After you have gained this knowledge, you can begin to access and maybe suggest changes or adjustments. Being curious has always been a personal enjoyment for me in business, and I have found people are more than willing to lend a hand, offer information and advice — you just need to ask. Building those alliances and foundations of knowledge on a subject matter makes tackling the future more exciting and fruitful.

R&I: What have you accomplished that you are proudest of?

Our benefit health plan is much more than handing out an insurance card at the beginning of the year. We encourage our team members and their families to learn about their personal health, get engaged in a variety of health and wellness programs and try to live life in the healthiest possible way. The result of that is literally hundreds of testimonials from our members every year on how they have lost weight, changed their lifestyle and gotten off medications. It is extremely rewarding and is a testament to [our] close-knit corporate culture.

R&I: What’s the best restaurant you’ve ever eaten at?

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Some will remember the volcano eruption in Iceland in spring of 2010. I was just finishing a week of meetings in London with Lloyd’s syndicates related to our property insurance placement when the airspace in England and most of northern Europe was shut down — no airplanes in or out! Flights were ultimately canceled for the following five days. Therefore, with a few other stranded visitors like myself, we experimented and tried out new restaurants every day until we could leave. It was a very interesting time!

R&I: What is the riskiest activity you ever engaged in?

I am originally from Canada, and I played ice hockey from the time I was four years old up until quite recently. Too many surgeries sadly forced my recent retirement.

R&I: What do your friends and family think you do?

That’s a funny one … I am a CPA working in the casino industry, doing insurance and risk management, so neighbors and acquaintances think I either do tax returns or they think I’m a blackjack dealer at the casino!




Katie Dwyer is an associate editor at Risk & Insurance®. She can be reached at [email protected]